Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, and the Tomahawk Mission Planning Center Curriculum Development and Training Lead with Leidos in Virginia Beach, VA. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began.

Cindy created her signature course, Knowledge Management Bootcamp®, to help professionals who want to be promoted, are hungry to make a positive impression, and are tired of being overlooked by peers and seniors so they can be seen as a promotable problem-solver welcome to work in any part of the organization. This course also helps train organizations

She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence. Cindy served as the ASQ Tidewater Section 1128 secretary, Vice Chair, and Chair using knowledge management practices to better support the volunteer section leaders as well as the members. She is a member of several associations.

Cindy is also a speaker and a writer including as a quarterly Management columnist of Industrial Systems Engineering Magazine aand writing for Harvard Business Review Ascend (now known as HBR Early Career) among others. Her past speaking engagements can be found here and articles she has written can be found here.

In September 2020, she gave a TEDx Talk called “A Knowledge Mindset: What You Know Comes from Where You Sit" which provides actions organizations can take to improve trust and retention using knowledge management practices.

In February 2023, her book, The Knowledge Management Memory Jogger, was published by Goal/QPC to at the individuals increase their professional growth through knowledge management practices and organizations build trust, inclusion, collaboration, and engagement within their organization through better knowledge management practices. It became an International Book Awards finalist in 2024.

Contact her at cjyoung@cjyoungconsulting.com and find her offerings at https://www.cjyoungconsulting.com.  Get her free checklists to Be Seen as a Problem-Solving Power Player by Managing Knowledge.