KMWorld 100 Companies That Matter in Knowledge Management
Publishing this list is the most difficult project KMWorld undertakes every year, and I’ve been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users.
And let’s not forget vendors themselves. With more than a thousand companies in the broad knowledge management arena, we do rely on solution providers to keep us aware of what they’re doing. And, because the judges have been involved with the project for years, we are all quite adept at filtering out the hype and marketeering.
We have always maintained that knowledge management is an attitude, not a specific application—a commitment to taking full advantage of all the information at an organization’s disposal and delivering it to the appropriate constituencies to facilitate decision-making at every possible level.
And it’s with that in mind that we judges start making our assessments. The mission became even more critical as we saw the economy begin to unravel last year. And as we saw the credit crisis unfold, our job of compiling the list became even harder. Never in the history of our 100 Companies list had there been such far-reaching circumstances that affected identifying the selection of the organizations we publish. Nevertheless, we had to factor companies’ ability to not only survive a potential catastrophe but also thrive and deliver solutions to help their customers succeed, as well.
Hence, we believe that each of the companies listed below embodies as part of its culture the agility and limber execution of its mission, in whatever subject areas upon which they focus. Both small and large, they embrace a spirit of innovation and adaptability. They each embody the resiliency and wisdom to identify and act upon their own areas requiring improvement and, more importantly, those of their customers.
A2ia
A2Z Keywording
ABBYY
Accusoft Pegasus
adenin
Adobe
Appian
Aquire
ASG Software Solutions
Astute Solutions
Attensity
Attivio
Autonomy
BA-Insight
CA
CaseCentral
Chiliad
Citrix Systems
Comperio
Concept Searching
Connectbeam
Connotate
Consona CRM
Content Analyst
Contextware
Copyright Clearance Center
Coveo
Day Software
Dieselpoint
DocZone.com
eGain
Emantix
EMC
empolis
Endeca
EXSYS
FAST, a Microsoft subsidiary
Fordela
FTI Technology
Global 360
Google
Hewlett-Packard/HP TRIM
Hoovers
IBM
iDatix
Information Builders
Inmagic
InQuira
InStranet, a Salesforce.com company
ISYS Search Software
Jive Software
JustSystems
KANA
Kazeon Systems
Kirtas Technologies
Kofax
Mark Logic
Metastorm
Microsoft
Mindbreeze
NetDocuments
New Idea Engineering
NewsGator Technologies
NextPage
nGenera Consumer Interaction Management
Noetix
North Plains
Northern Light
Nstein
Omniture
Open Text
Openwater Networks
Oracle
PaperThin
QL2
Quantum Art
Raytion
Recommind
Reprints Desk
Rivet Logic
Sapient
SAVO Group
Search Technologies
SLI Systems
Socialtext
Software AG
SpringCM
Symantec
TEMIS
Teragram, a division of SAS
Traction Software
Trinity Technologies
Vital Path
Vivisimo
Vorsite
X1 Technologies
Xerox
XyEnterprise
Xythos
ZyLAB
View from the Top
Please visit the Web sites of our 100 Companies That Matter in Knowledge Management, and learn more about many of the companies in our View from the Top section, which starts on page 20, KMWorld, Vol 18, #3.
Companies and Suppliers Mentioned