Law firm gains safe, secure access to all its documents

Malaysian law firm Donovan & Ho has deployed a new work product management solution. The firm chose iManage Work Product Management in the iManage Cloud to collaborate more securely.

Donovan & Ho also wanted to gain efficiency and to enhance client service through use of the solution. With iManage Cloud, the firm gains on-demand access to iManage Work 10 for document and email management. Furthermore, the firm had sought a reliable and easy-to-maintain solution because of its limited IT resources.

Shawn Ho, founding partner of Donovan & Ho, says, “Our firm handles confidential documents every day and it was imperative to select a reliable, secure and easy-to-manage document management system. By moving to iManage Cloud, we’re no longer concerned about downtime due to server issues—it provides us easy and secure access to all our documents, all the time.”

iManage Cloud provides a set of application and operational security features to monitor and protect all data from malicious or unwanted access, according to iManage.

Dan Carmel, chief marketing officer, iManage, says, “Any firm, regardless of size, needs to have effective management and governance of its critical documents, emails and other work product to keep its clients’ trust. By choosing iManage, Donovan & Ho has gained a competitive edge while removing the burden of managing IT infrastructure, allowing the firm to focus on delivering excellent service to its clients.”