Glassbox partners with Microsoft

Glassbox, provider of an enterprise digital customer experience solution, has formed a strategic partnership with Microsoft. Glassbox will work with Microsoft and its sales and marketing teams to sell its customer management solution to Microsoft’s extensive customer base, as well as its wide network of partners globally.

By combining Azure’s cloud services and Glassbox’s customer experience solution, the companies say, enterprises will be able to use Azure’s machine learning technology to enrich Glassbox insights, with capabilities for next-best offers and other AI-based insights.

“This strategic partnership with Microsoft greatly expands business opportunities globally, which are extremely important at a time when Glassbox is in hyper-growth period,” said Yoav Schreiber, COO at Glassbox. “Our solution is already established among the largest enterprises worldwide, hence, now is the best time to be exposed to Microsoft’s huge customer base.”

Microsoft initiated Co-Sell Ready status in 2016 to provide comprehensive sales and marketing support for selected partners. To be eligible, businesses must submit customer references that demonstrate successful projects, meet a performance commitment and pass technology and sales assessments.