James Robertson is recognised as one of the global thought-leaders on intranets. He is the author of "Essential intranets: inspiring sites that deliver value", "Designing intranets: creating sites that work" and "What every intranet team should know", the two key books for all intranet professionals.

As founder and managing director of Step Two (headquartered in Sydney, Australia), James has worked with many high-profile organisations in the public and private sectors.

James has keynoted conferences and workshops across the globe, including in the USA, UK, Denmark, the Netherlands, Switzerland, Singapore, Malaysia, Brunei, Australia and New Zealand.