Eric is the founder and president of ICA, an eProductivity consulting firm that specializes in improving personal and workgroup productivity through the smart use of information, communication and action technologies and methodologies. He is also the creator of several software solutions to improve knowledge worker performance. A frequent speaker on topics of collaboration, Personal KM, productivity and value creation, Eric has a passion for learning and sharing what he’s learned with others. Eric has consulted in the field of IT and Information Management for the past 28 years; he holds a degree in Organizational Management and a Master's Degree in Information and Knowledge Management. Eric blogs at http://www.TheEffectiveKnowledgeworker.com