Hind Benbya is Associate Professor of Information Technology (IT) Management at GSCM-Montpellier Business School. Her research and consulting consist in developing frameworks and tools for implementing and evaluating complex IT to support knowledge and Innovative work (i.e., Knowledge Management Systems, Internal Markets and Co-Creation Communities). Her work has appeared in several practitioner and academic journals, including Sloan Management Review, Information Technology and People, Journal of Information Technology, Communications of the AIS among others. Hind is author and co-editor of two books: Knowledge Management Systems Implementation: Lessons from the Silicon Valley and Successful OSS Project Design and Implementation. She regularly works with leading firms in Europe and the US and presents her research at premier academic and practitioner venues.