John is a Global Delivery Practice Director in the Workspace Services - Social Business practice at Unisys and is a senior thought leader in successfully architecting and implementing socially enabled Knowledge and Collaboration solutions. John has over 30 years of Information Technology and Management experience spanning a wide range of technical and business disciplines including: Knowledge Management, Social Media, Front Office and Back Office applications, and Enterprise Architecture. His industry and client experience has been built over years of implementing and supporting customer-centric capabilities in the commercial, federal, and public sector segments, delivering multi-dimensional solutions and services including business process management, technology consulting, and IT Outsourcing.