Dr. Nick Milton is director and co-founder of Knoco Ltd (www.knoco.com) with 23 years of experience in Knowledge Management. Working with Knoco Ltd, Nick has been helped develop and deliver KM strategies, implementation plans and services in a wide range of different organizations around the globe. He has a particular interest in Lessons Learned programs, and has managed major lessons capture programs, particularly in the area of mergers and acquisitions, and high technology engineering. Prior to founding Knoco, Nick spent two years at the centre of the team that made BP the leading KM company in the world at the time; acting as the team Knowledge Manager, developing and implementing BP's knowledge of "how to manage knowledge", and coordinating the BP KM Community of Practice. Nick is the author/co-author of "The Knowledge manager's handbook", "Designing a Successful KM Strategy", "The Lessons Learned handbook," "Knowledge Management for Teams and Projects", "Knowledge Management for Sales and Marketing" and "Performance through Learning - knowledge management in practice". Nick blogs most days (www.nickmilton.com) and can be found on Twitter (@nickknoco).