Patricia L. Eng, P.E. is a certified ISO 30401 Auditor for Knowledge management systems and Principal at KMHR Systems Auditors. During her 30-year career with the U.S. government, she wrote domestic and international regulations and created and managed the KM program at the U.S. Nuclear Regulatory Commission saving them almost sixty million dollars in operational costs. She has co-authored two books on KM, trains and certifies ISO 30401 auditors, teaches an Intro to ISO 30401 course, and conducts certification audits for organizations seeking certification against the ISO KM standard. She serves on the Advisory Board for the Master of Science in KM Program at Kent State University where she also teaches the Leadership and Professional Development Course. You can reach Patricia at: Patricia@kmhrsystemsauditors.com