In selecting organizations for the list each year, we look for companies that are innovative in advancing their products and capabilities to meet changing customer requirements—whether they are using the newest technologies available or continuing with proven, tried-and-true approaches.
Joyce Wells //
09 Mar 2020
Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both.
Joyce Wells //
11 Mar 2019
In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers.
10 Sep 2018
The companies we have chosen this year have proven their stuff.
Sandra Haimila //
08 Mar 2018
The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight.
Sandra Haimila //
14 Sep 2017
Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities.
Sandra Haimila //
01 Mar 2017
Most companies have tons of valuable content that is collecting virtual dust, and it could be used for customer engagement.
Judith Lamont, Ph.D. //
30 Oct 2016
Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it.
01 Sep 2016
Nuxeo's AI enrichment framework helps customers configure any number of services to return results from third-party AI services seamlessly
27 Aug 2019
Aimed at helping Sitecore customers and partners offer richer and more personal experiences for all Sitecore websites, including Sitecore Commerce
Joyce Wells //
16 Sep 2016
Partnership aims to make customers' digital experiences more relevant
Joyce Wells //
14 Jun 2016
Cloud-based site search delivers the best information to site visitors
Joyce Wells //
27 Apr 2016
Leverages customer insights in real time
21 Apr 2014