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Apple TV You could win an Apple TV just by registering and attending a KMWorld web event. Congratulations to the winner for April, Brian Eckard!

			Coming May 22, 2012 GETTING TO GOVERNANCE In this live, interactive Web event, you will learn how to manage and enforce information governance policies across multiple repositories; how to create compliant content management through a centralized Interface, using dashboards, workflows and enhanced search; and how to understand... protect and control... discover and produce... and automate policies for information governance. Sponsored by: KMWorld Roundtable This is a FREE E-Broadcast event! Register Today! or Click Here for more information.
			Coming June 05, 2012 KM Unplugged: Classifying the Five Types of KM Software for Service and Support Knowledge management, done right, can deliver tremendous value to customer service and support. It can help agents deliver faster, more consistent, more satisfying answers. It can empower customers to resolve their own issues, cost-effectively, at scale, 24/7, through self-service. And it can provide the voice of the customer insights needed to improve products, services, and loyalty. Join KMWorld's Andy Moore and Consona's Dave Morfas as they clarify the many different software categories identified as "knowledge management," and help business buyers identify which might be right for them. Sponsored by: Consona This is a FREE E-Broadcast event! Register Today! or Click Here for more information.

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For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:

East Coast Kathy Rogals 8290 Springlake Drive Boca Raton, FL 33496 Phone: 561-483-5190 Fax: 208-460-2057 Email: kathy_rogals@kmworld.com

West Coast David Panara 143 Old Marlton Pike Medford, NJ 08055 Phone: (609) 654-6266, Ext. 146 Fax: (609) 654-4309 Email: dpanara@infotoday.com

			Unleash Transformative Customer Experiences with Knowledge-Powered CRM What are the top trends and the new best practices in knowledge-powered CRM? How can businesses deliver knowledge-enabled customer experiences across customer engagement channels--call center, web, mobile and social? How can they harvest and leverage the best of knowledge from online communities and social networks? Sponsored by: eGain Original Broadcast Date: May. 01, 2012
			At the Heart of a Better Experience - Managing Content for a Multi-Channel World Our wide-ranging discussion will address many of the challenges facing today's Web, social and mobile relationships, such as creating an engaging and consistent experience across an expanding range of digital channels - from smartphones to tablets to the latest social media sites, whether content management complexity is a natural by-product of creating engaging, interactive customer experiences, keeping pace with constant change - from new Google algorithms to the latest social app, and deciding between open source versus commercial... without making it a religious decision! Sponsored by: KMWorld Roundtable Original Broadcast Date: Apr. 10, 2012
			Living Well In The Social World Experienced leaders in the creation of social networks for business will share the many lessons learned from recent successful social business implementations, the best practices for creating and profiting from a clear social strategy, the keys to overcoming the cultural and organizational dilemmas posed by social, and tips for aligning your social strategy to your overall business plans... and dreams. Sponsored by: KMWorld Roundtable Original Broadcast Date: Mar. 20, 2012
			What's the Big Deal About Big Data? In this hour-long roundtable, we will examine the many implications that this growing merger of large data stores with mixed-variety content collections represents. It is a new, exciting and perplexing challenge to business managers and IT professionals alike. Sponsored by: KMWorld Roundtable Original Broadcast Date: Feb. 28, 2012
			How To Fall In Love With SharePoint Organizations are now asking themselves: What does it really mean to “go SharePoint?” Answer: A lot. There are important questions to address: What about security? What about governance? What about integration? What about storage costs and other resources? And what about establishing a real knowledgebase once your SharePoint infrastructure is sound? These questions, and more, will be answered during this one-hour special KMWorld Roundtable Web Event. Sponsored by: KMWorld Roundtable Original Broadcast Date: Feb. 14, 2012
			The New KM: The Heart of a Multi-Channel Customer Experience The combined experience, expertise and information that resides in your information technology and your people's minds can be applied to resolve your customer-contact challenges. And there is technology available to help you do it. Learn how to leverage YOUR knowledge assets for better customer experiences in this special one-hour live Web event. This roundtable panel of experts will discuss many of the best practices you need to learn to improve your customers' experience Sponsored by: KMWorld Roundtable Original Broadcast Date: Jan. 24, 2012
			Unleashing the Power of the Google Search Appliance Across the Enterprise In this webcast, Search Technologies and Google will address three key implementation issues that all enterprise-scale projects face, which can now be fully addressed using the Google Search Appliance. It will be a practical, pragmatic presentation illustrated by examples from customer engagements throughout. You will also learn all about and see a demonstration of the latest GSA technology. Sponsored by: Google and Search Technologies Original Broadcast Date: Dec. 13, 2011
			TEXT ANALYTICS: THE EVOLUTION OF CORPORATE INTELLIGENCE The integration of unstructured text with data analysis is the next evolution of business intelligence. A minimum of 70% of corporate information is actually unstructured data - freeform text, images, audio and video captured from online and offline sources. That's where text analytics comes in. Because information comes from traditional structured data; insight comes from the integration of that vast amount of unstructured content your organization creates every moment. Easier said than done; only in the last few years have the tools even been available to merge text into the decision-making process. But they’re here now. Sponsored by: KMWorld Roundtable Original Broadcast Date: Dec. 06, 2011
			Content Assessment: Identify, Understand and Manage your content Join IBM to learn more about how your business can employ Content Assessment to reduce risk, storage costs, and compliance costs, while taking control of unstructured content. Sponsored by: IBM Original Broadcast Date: Dec. 01, 2011
			GOVERNING INFORMATION IN THE AGE OF SHAREPOINT Through the use of real-life examples and best practices in information management, this special one-hour roundtable-style Web event will look at the many aspects of information governance in the age of SharePoint. Sponsored by: KMWorld Roundtable Original Broadcast Date: Nov. 15, 2011
			Getting More Value From SharePoint Content This session addresses the impact of taxonomy and information architecture on enabling effective search. Speakers will address best practice approaches and methodologies. We also look at third party tools that enable more effective search and contextualization of SharePoint content. Sponsored by: KMWorld Roundtable Original Broadcast Date: Nov. 07, 2011
			The Power of Social Social business tools are here. But they present new problems, and require new answers. This special one-hour presentation will help discover how this translates to your business. "The Power of Social" will address those issues, as well as: What are the key decision factors in selecting a social software platform? Why are open source and SaaS social business tools gaining traction? How are smart enterprises--large and small--using social software to engage customers, business partners and employees as well? Sponsored by: KMWorld Roundtable Original Broadcast Date: Oct. 18, 2011
			Making the Most of SharePoint: The Content Management Solution? During this one-hour FREE discussion, leading experts will discuss mitigating risk while reducing costs; governance, security and compliance; enabling easy SharePoint collaboration with external organizations; key infrastructure considerations; and managing content with long lifecycles. Sponsored by: KMWorld Roundtable Original Broadcast Date: Aug. 23, 2011
			IS PAPER SLOWING YOUR BUSINESS? PUT IT TO WORK! Join experts from ASG, EMC and iDatix for this unique roundtable discussion on document capture and workflow. We will discuss using intelligent enterprise capture to accelerate your most critical business processes; achieving an ROI in 12 months or less with intelligent enterprise capture; concepts for integrating captured documents with other enterprise content; mitigating risk through "manage-in-place" records management; hardening your business processes to increase productivity, profitability and cash flow; and taking the time to analyze, identify and validate your current workflow to maximize a ROI. Sponsored by: KMWorld Roundtable Original Broadcast Date: Jul. 19, 2011
			Moving Beyond E-mail Management To Information Governance In this webcast you will learn what it takes to roll out information governance throughout your organization; why e-mail archiving may be a good starting point to drive information governance across your organization, supporting an overall strategy; and real-world experiences and best practices from people who've done it. Sponsored by: KMWorld Roundtable Original Broadcast Date: Jun. 14, 2011
			Business Empowerment Through Enterprise Capture Enterprise capture is an emerging solution that addresses both business and operational challenges. It is estimated that 15 petabytes of new information is generated every day, a significant portion of which originates on paper, and 80 percent of this information growth is unstructured data. Enterprise capture helps organizations leverage this information for better business results and more efficient operations. Join Harvey Spencer from Harvey Spencer Associates as he discusses enterprise capture and what it means to organizations like yours. Sponsored by: IBM Original Broadcast Date: Jun. 07, 2011
			Managing Content in the Age of Information Governance Join this special one-hour look at the challenges facing organizations in this age of rampant information-based risk. You will learn why the information management gap between legal, business and IT needs to shrink; why technologies, content and business processes need to work in unison in order to meet corporate policies and government regulations; benefits of deploying an ECM solution that’s "proactive" rather than "reactive"; tips on practical approaches to getting started with information governance; and the benefits of thinking outside organizational lines to support records management, audit and litigation readiness and content management. Sponsored by: KMWorld Roundtable Original Broadcast Date: May. 24, 2011

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For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:

East Coast Kathy Rogals 8290 Springlake Drive Boca Raton, FL 33496 Phone: 561-483-5190 Fax: 208-460-2057 Email: kathy_rogals@kmworld.com

West Coast David Panara 143 Old Marlton Pike Medford, NJ 08055 Phone: (609) 654-6266, Ext. 146 Fax: (609) 654-4309 Email: dpanara@infotoday.com

ITIResearch.com - A collection of market research and reports for executive management and business & IT professionals

Consona White Paper Article: Picking the Right Category of KM Software

Earley & Associates White Paper Article: Intelligent Search—Making the Most of Metadata

Q-Sensei Corp White Paper Article: Multi-Dimensional Search: Powering Data Discovery

SAS Inc White Paper Article: Analytics Adds Intelligence to Search

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