KMWorld Training and Webinars

FREE live Web Events produced by KMWorld magazine and KMWorld.com.

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Upcoming

Closing the Knowledge Gap: Strategies to Deliver Accurate Answers at Scale

Enterprises struggle to keep knowledge consistent and easily accessible. Bridging the knowledge gaps throughout the entire organization is challenging but can be achieved.

Sponsored by: Guru

Coming September 15, 2026

There's A New King In Town: Context

Join us to explore how organizations can turn fragmented enterprise information into trusted context that reflects their business concepts, relationships, policies, and workflows.

Sponsored by: Shelf

Coming September 22, 2026

KM + RAG: Building Trustworthy, Context-Aware AI

By combining language models with contextually relevant, organizationally verified knowledge stores, retrieved data is transparent, accurate, and reliable, with underlying sources identifiable.

Sponsored by: Graphwise, and Shelf

Coming September 29, 2026

Building Trust in the AI Era: Privacy, Governance and Knowledge Management

Join us to explore how governance policies, permissions, classification, and lifecycle controls can help organizations balance access with privacy, security, and compliance.

Sponsored by: KMWorld

Coming October 13, 2026

Making Knowledge Instantly Accessible Across the Enterprise

As information volumes grow, organizations need faster ways to connect people with the right knowledge at the moment they need it.

Sponsored by: KMWorld

Coming October 20, 2026

The Trust Gap and Why KM Should Own AI Governance

As generative and agentic AI systems increasingly surface answers by drawing on internal knowledge assets, the question of trust becomes unavoidable.

Sponsored by: Shelf

Coming October 22, 2026

From Silos to Synergy: Unlocking Seamless Collaboration with KM

Join us to explore how modern KM platforms, collaborative workspaces, expertise discovery, and AI assistants can connect people, content, and workflows.

Sponsored by: KMWorld

Coming November 03, 2026

Reducing Call Center Volume with Knowledge-Driven Support

Join us to explore how knowledge bases, intelligent search, virtual agents, and agent-assist technologies can improve support experiences for customers and employees.

Sponsored by: KMWorld

Coming November 10, 2026

Beyond One-Size-Fits-All: Personalizing Knowledge for Impact

Join us to explore how AI, intelligent recommendations, adaptive search, and role-based delivery can tailor knowledge to each user's needs and context.

Sponsored by: KMWorld

Coming December 01, 2026

Game-Changing KM Technologies for 2027

As new capabilities emerge, KM leaders must determine which innovations can deliver meaningful business value and which are unlikely to move beyond the hype.

Sponsored by: KMWorld

Coming December 10, 2026

On-Demand

The AI Knowledge Maturity Model: Assessing Readiness and Measuring Progress

By identifying knowledge gaps and measuring progress, organizations can build a stronger foundation for AI success.

Sponsored by: Upland RightAnswers

Original Broadcast Date: Aug. 25, 2026

Knowledge at Your Fingertips: Building Workflows with Embedded Intelligence

Workflows should not be interrupted by the need to go somewhere else for information. Turning routine tasks into informed actions is the promise of intelligent, contextual knowledge delivery.

Sponsored by: Stonly, Shelf, and FT Professional

Original Broadcast Date: Jul. 28, 2026

Agentic AI at the Core: Building Faster, Smarter Search Experiences

Core AI technologies accelerate discovery, which leads to higher productivity, more satisfied users, and better search results.

Sponsored by: Straive and Shelf

Original Broadcast Date: Jul. 14, 2026

The Context-First Enterprise: Why Knowledge Management Is the Foundation AI Has Been Missing

In this session, we'll explore why context, not just data, is the true foundation for enterprise AI that actually works.

Sponsored by: M-Files

Original Broadcast Date: Jun. 23, 2026

Agentic AI Meets KM: Revolutionizing Knowledge Discovery and Collaboration

Agentic AI holds the promise of not only profoundly changing how knowledge is discovered, but also the role of human KM teams.

Sponsored by: Fluid Topics and Guru

Original Broadcast Date: Jun. 16, 2026

Content Governance in KM: Creating Trusted Knowledge Ecosystems

AI tools and agents are reading the same knowledge, making decisions from it, and surfacing it to customers. When the content is wrong, the blast radius is bigger than it's ever been.

Sponsored by: Guru

Original Broadcast Date: Jun. 02, 2026

Migrating to a Living Knowledge Base from a Document Management System

Modern knowledge bases are revolutionizing KM by enabling organizations to capture, organize, and retrieve institutional knowledge at scale.

Sponsored by: M-Files

Original Broadcast Date: Apr. 28, 2026

Revolutionizing CX: The Evolving Role of KM & AI

By connecting disparate information sources, KM and AI create seamless experiences where customers receive consistent, up-to-date answers across all touchpoints.

Sponsored by: eGain

Original Broadcast Date: Mar. 31, 2026

The Power of Context: Using AI and Knowledge Graphs to Enhance KM

Knowledge graphs can revolutionize knowledge management by automatically structuring and linking information to reveal hidden relationships and insights, based on context.

Sponsored by: Factor

Original Broadcast Date: Mar. 24, 2026

Beyond Retrieval: Activating Enterprise Knowledge with AI Agents

Whether your workforce is at a desk or on the frontline, learn how to transform your digital workplace into a system of engagement that helps employees move from "asking" to "doing" in the flow of work.

Sponsored by: LumApps

Original Broadcast Date: Mar. 12, 2026

Moving to a Modern Knowledge Portal

Converting to a modern portal provides a single source of truth, centralizes organizational knowledge to improve efficiency, speeds up new employee onboarding, and reduce costly support tickets.

Sponsored by: RightAnswers

Original Broadcast Date: Feb. 17, 2026

Top Trends in KM 2026

The start of the new year is the perfect time to look ahead at what trends will have a significant bearing on how organizations collect, curate, and share knowledge.

Sponsored by: SearchBlox

Original Broadcast Date: Jan. 27, 2026

Reshaping Information Discovery: Search and GenAI

As search moves from keywords to conversation and can generate content, enterprises experience a more intuitive and intelligent approach to information retrieval.

Sponsored by: SearchBlox

Original Broadcast Date: Nov. 04, 2025

Improve LLM Accuracy with RAG

Join Adlib, the document automation partner trusted by Fortune 500 enterprises, to learn how Retrieval-Augmented Generation (RAG) can be made reliable at scale.

Sponsored by: Adlib

Original Broadcast Date: Oct. 07, 2025

Understanding Knowledge Graphs - KGE, DKG and RAG

Learn how to improve search, reasoning, and generative AI performance throughout the enterprise using knowledge graphs.

Sponsored by: TigerGraph, TopQuadrant and Semedy

Original Broadcast Date: Sep. 30, 2025

Stop Maintaining. Start Transforming: IT’s New Role in Employee Experience

In this webinar, you'll learn how IT can move beyond maintenance mode and take the lead in transforming the workplace experience.

Sponsored by: Simpplr

Original Broadcast Date: Sep. 16, 2025