Want to know the top ten ways the cloud will change traditional search? Join us to get the latest insights which will definitely impact your future.

How do leading organizations effectively integrate knowledge-sharing approaches and capabilities with key business processes to enable employees at their teachable moment when they most need content, information, or expert knowledge to finish a task or make a decision, making it “just enough, just in time, and just for me?” Hear the results of APQC’s recent KM best-practice research study to explore how organizations across industries successfully embed knowledge sharing and transfer into the flow of work and core business processes. Discover how it improved access to knowledge and expertise with the use of social media. Learn how APQC has increased engagement and participation in knowledge sharing and collaboration. Understand how it articulates the tangible and intangible benefits and gathers proven practices that you can immediately take back to your KM core team and other stakeholders to improve performance within your organization.

Making information stored on a corporate intranet findable to 15,000 global users requires multiple taxonomies organized into a logical collection of managed metadata, as well as SharePoint 2010 with improved search functionality, enabling collaboration in a secure environment. By being directly involved in helping to refine search results in SharePoint, rather than simply developing taxonomies itself, an organization can make sure that the taxonomies are actually working in SharePoint to produce a better search experience, giving more accurate and usable search results. Earley shares tips, lessons learned, and more!

The Serendipity Economy is a parallel economy that has existed for a long time in the shadow of the productivity- and efficiency-laden industrial economy. It belies many of the assumptions we have about outputs and outcomes by gaining value through patience and leveraging accidental encounters as they occur. It’s a structure that exists regardless of people’s interaction with it, but it is most effective as a conduit and facilitator for knowledge. In fact, it is the relationship between production and knowledge that offers the most striking contrasts to the industrial age model of work. In this cutting-edge analysis, Rasmus draws the connections to the work of knowledge stewards and social intrapreneurs, reveals structures in the world around us that people see every day, but because they are bound by industrial age metaphors, they fail to appreciate. See the world through a very different lens!

Starting up an enterprise collaboration initiative does not rest with the IT department alone. This presentation illustrates how the US Air Force is leveraging Air Force Medical Service and Army Medical Command best practices to deploy Knowledge Operations across eleven Major Commands and 43 Functional Areas for a user population of over 700,000 members. A true case of knowledge sharing! Get lots of tips and insights from our engaging speaker.

Building and supporting an online community is a powerful way to support innovation, create leadership relationships, connect with customers to gain new insights and transform internal organizational productivity. You can also gain useful market intelligence about the concerns of community members to further enable innovative product and marketing strategies. If you're thinking of building an online community or have started on the path, but are not sure you have all the elements in place, this session provides you with a practical roadmap for community strategy, planning, launch and early stage adoption, and engagement practices, including the use of social media.

It is based on a successful online community sponsored by a major high tech corporation to promote innovation in education and serve one of its important markets. However, the practices and lessons learned can be easily applied to a wide variety of online communities that are designed to enable innovation. This talk guides you through a community strategy process that is aligned with the business strategy and focused on innovation. It includes identifying and surveying stakeholders, accurately assessing and clarifying the unmet needs of the community stakeholders to drive the user experience, developing content and programming plans, and creating a marketing plans through a variety of social media channels, and more.

Three years ago, the Office of Medical and Health Affairs at Philips Healthcare, was created with a vision for improving the use of health knowledge to inform decision making at the company. Schechter describes the people, processes, and tools that have been assembled to drive organization improvement including rapid prototyping, social networking, SharePoint, working with Corporate IT, search, medical ontologies, and more. Jorge shares first-hand accounts, insights, tools and proven methodologies that are currently being applied in one of the fast-growing KM solutions’ markets, Brazil. He discusses the unique dynamics of this fast-growing market, how to identify opportunities and how to overcome potential roadblocks. He provides actionable insights to help your company accelerate growth domestically and overseas.

Making KM strategic means looking harder at knowledge flows naturally occurring in human society and using technology to augment that process rather than trying to force humans to conform to the needs of technology. It means drawing boundaries around the limits of technology, including the lure of social media, as not all things that work in public work within an organization. How do we balance between the excessive order and structure of traditional KM and the near anarchy of social computing? Gain insights and ideas from our popular speaker.