Join our breakfast tutorial led by longtime KM practitioner Stan Garfield, who discusses 16 views of KM that are widely held but not necessarily supported by practice. He debunks these myths and shares research to support the misconceptions.

Enterprises have increasing volumes of human-generated information ripe with critical insight waiting to be unlocked. But searching for meaningful information using traditional search technologies can come up short. Alon shares his insights and lessons learned from building next-generation enterprise search capabilities that enable businesses to extract meaning and, more importantly, business value from growing volumes of videos, emails, documents, free-form text, and more.

Participate in an interactive knowledge café where you can share your KM challenges with colleagues and KM practitioners. Each table will have a mentor, and you will have time to visit at least three different tables during the morning.See the topics.

Hall talks about a new generation of solutions emerging around cognitive knowledge. He discusses how advancements in technology are being used to understand, predict, and almost mimic human behavior, making it simpler to connect people to knowledge. Lots of exciting examples for the not too distant future!

In 2015, IT spending worldwide is expected to eclipse 3.8 trillion USD. To realize the benefit of these investments, which are highly dependent on tool and technology adoption, sophisticated organizations employ formal change management to define, prepare for, and ultimately realize adoption, benefits, and ROI. The last and most critical mile of change management is equipping the adopters of new technology with the right knowledge, skills, and abilities at the right time. In the age of the ever-expanding Millennial workforce, the way knowledge is consumed is foundationally shifting. KM practices require continuous innovation, knowledge creation, collection, collation, and delivery methods to realize the benefits of information technology investments. This session reviews case studies and survey data from dozens of innovative Silicon Valley companies and their employees. The results show that KM excellence is essential to achieving ROI in information technology initiatives. In addition, specific case studies demonstrate how organizational performance is improved, specifically for organizations that have strong Millennial workforces.

As a researcher, writer and practitioner, our speaker discusses five ideas for increasing discoveries, describes the insight stance-a mental set we adopt for encountering new ideas and events, and looks at how it might help organizations improve their level of innovation.

Hall talks about a new generation of solutions emerging around cognitive knowledge. He discusses how advancements in technology are being used to understand, predict, and almost mimic human behavior, making it simpler to connect people to knowledge. Lots of exciting examples for the not too distant future!

Our organizations, like never before, have to solve more (and harder) problems faster than ever before—all the while doing more with less. To do so we need our organizations to be more collaborative and innovative. But how? Vala-Webb shares the three practical things every business and public-sector organization must (and can) do to successfully adapt to our increasingly volatile and dangerous world. McDermott describes the agile way experts think and how organizations can use communities of practice to pass expert thinking to developing generations. Although experts typically have extensive content knowledge and use sophisticated analytic tools, they have another, much more powerful, distinctive and subtle resource for solving technical issues in their field; embodied intuition. Embodied intuition is an agile way of thinking, shifting points of view in both how they analyze situations and the courses of action they take. It enables the seeing of subtle anomalies, connections, causes and opportunities that are simply invisible to less developed staff. Hear how your organization can use communities of practice to build thinking development into their everyday work activities

As a researcher, writer and practitioner, our speaker discusses five ideas for increasing discoveries, describes the insight stance-a mental set we adopt for encountering new ideas and events, and looks at how it might help organizations improve their level of innovation.

Hall talks about a new generation of solutions emerging around cognitive knowledge. He discusses how advancements in technology are being used to understand, predict, and almost mimic human behavior, making it simpler to connect people to knowledge. Lots of exciting examples for the not too distant future!

When it comes to managing enterprise content, organizations are facing more daunting challenges than ever before. First, there’s simply a greater volume to contend with. Second, content appetites and delivery mechanisms are changing to reflect a workforce that is increasingly social and mobile. Employees demand content that gives them just the information they need in the format they want. They also expect targeted search results and recommendations delivered seamlessly in the flow of their work, regardless of device or location. Trees shares findings from APQC’s most recent best practices study, Connecting People to Content, a 6-month research project sponsored by multiple Fortune 100 companies. She highlights key takeaways based on survey data and in-depth site visits with five organizations identified as best practice: EY, MetLife, MWH Global, Nalco, and Wipro Ltd. She explores how the best-practice organizations succeed at content management by clearly defining the internal audiences for enterprise content, understanding their needs, and then designing around those needs.

As a researcher, writer and practitioner, our speaker discusses five ideas for increasing discoveries, describes the insight stance-a mental set we adopt for encountering new ideas and events, and looks at how it might help organizations improve their level of innovation.