Join our breakfast tutorial led by a longtime KM practitioner, Stan Garfield, who discusses the world of KM using multiple acronyms. From ACME, BIB, CAFES and CARE to PATHFINDERS, PITCH, STAR and TRAIL, he uses the acronyms to describe all the possible parts of a KM program. A great introduction for those new to KM and a lively, fun review for experienced practitioners.

Empowering people with the best information every time, everywhere enables them to become more proficient and handle more complex tasks on their own. That’s been the promise of KM programs, and it is now being realized today with intelligent systems that are transforming the way people work and interact with companies. Hear how to employ intelligent search, analytics and machine learning technology to securely reach all systems, recommend the most relevant information, and even predict what and who will be most helpful—everywhere people work and interact. Using real-world examples, Tetu discusses why proficiency should be the key goal of digital transformation; how to reach the long tail of enterprise knowledge, much beyond SharePoint; when and where to apply intelligent insight technologies for proactive and predictive knowledge sharing; and what best practices and capabilities generate the most results in the intelligent, digital workplace.

Participate in our popular interactive knowledge café, where you can share your KM challenges with colleagues and KM practitioners. Each table has a KM industry mentor and topic; you will have time to visit at least three different tables during the morning.

Based on Callahan’s book of the same name, this talk shares a practical approach for becoming a better communicator using oral storytelling. Based on years of research and practical experience, Callahan reveals how every leader can be more memorable, better understood, and authentic by using one of the most underutilized sources of power in modern business—the humble story. Key takeaways include why communication always gets hammered in staff surveys and how stories can turn the tide; how to spot a story at 100 yards; and how to master the four disciplines of business storytelling.

Widelska focuses on global strategies and practices that enable KM and provide value for organizations.Scott discusses generating insights and value from big data. Big data being generated through the emergence and adoption of new technologies, devices, networks, mobility and interoperability, is seldom useful in itself.  When viewed through the prism of the business problem, objective, or process of interest, insights and smarter decision making are possible especially when automated to aggregate big data, smart technology and domain knowledge.

Rasmus presents a brief overview of virtual reality technology and shares the state of the market. He explores how the data models for content, as well as the user becoming data, break traditional views of collaboration and knowledge management as they create a rift between representation and source of truth. Rasmus discusses the new rules for collaboration, the end user as data, the future KM scenarios created in his Monday workshop, how VR empowers a new form of knowledge capture and transfer, and why immersive computing is going to change how we work! Leave the conference with lots of ideas and insights for KM in the future!

KM is but one of the legs that comprise the tripod of an innovation framework. The other two legs are efficient processes and a culture of quality. The need for this triumvirate is focus. Generally, to be successful, KM strategies must be planned and executed in steps. These steps require that KM be introduced through projects both to show progress as well as to limit the impact on an organization’s resources at one time. That’s where process comes into play. as specific processes must be targeted for improvement. The techniques of process improvement enable the focus needed to choose KM projects that are endorsed and supported by senior leadership. The final element of the innovation tripod—a culture of quality—means that the measurement of KM results is expected and conducted.

Speakers show how a single change in the perception of digital tools combined with simple tactics can generate a significant uplift in collaborative behaviour. They share a fresh approach to effective collaboration based on experiences in the engineering, telecommunications and finance sectors. Young shares data from 69 CEOs/presidents and leaders of the Virginia Ship Repair Association collected online for a study to determine if there is a correlation between KM, innovation, and firm performance. Results show that increasing knowledge sharing and innovation practices provides for positive social change for the personnel of these organizations, since the skills they learn within their organizations are immediately usable in their personal endeavors in their churches, neighborhoods, and family relationships and are transferable to those they interact with outside of their organizations.

Rasmus presents a brief overview of virtual reality technology and shares the state of the market. He explores how the data models for content, as well as the user becoming data, break traditional views of collaboration and knowledge management as they create a rift between representation and source of truth. Rasmus discusses the new rules for collaboration, the end user as data, the future KM scenarios created in his Monday workshop, how VR empowers a new form of knowledge capture and transfer, and why immersive computing is going to change how we work! Leave the conference with lots of ideas and insights for KM in the future!

This session, highlighting recent 2016 research conducted by Forrester, focuses on the top five trends shaping the direction of enterprise content management and related markets such as file sync and share, collaboration archiving, and records management. Participants learn how ECM, key foundational technologies for many KM programs, is adapting to the rise of cloud, analytics, and the collision of adjacent markets.

Deep learning based cognitive models can learn from your existing content, data and patterns to automate knowledge discovery and workflows. The challenge with knowledge silos and data lakes within organizations can be overcome using deep learning based cognitive models trained to find relations, meanings and sequences. Content can be tagged, questions generated or missing information flagged automatically from data bases on your cognitive learning models. The ability to surface missing information can be one of the most powerful parts of cognitive models. Typically most discovery happens within the available content and looking for the missing needle within the growing haystack can be difficult without learning models in place. As organizations grapple with ever increasing amounts of data and knowledge, finding the information and connecting the dots between the disparate pieces of data and/or content can be time consuming and exhaustive without cognitive learning models. Get more insights from our experienced speaker.

Rasmus presents a brief overview of virtual reality technology and shares the state of the market. He explores how the data models for content, as well as the user becoming data, break traditional views of collaboration and knowledge management as they create a rift between representation and source of truth. Rasmus discusses the new rules for collaboration, the end user as data, the future KM scenarios created in his Monday workshop, how VR empowers a new form of knowledge capture and transfer, and why immersive computing is going to change how we work! Leave the conference with lots of ideas and insights for KM in the future!