Jessica is a Knowledge Management Consultant at Enterprise Knowledge, specializing in KM Design and Strategy. She is experienced in implementing innovative KM technologies and methodologies tailored to diverse industries and is skilled in assessing knowledge gaps, designing knowledge repositories, and fostering a culture of continuous learning.

Additionally, she serves as an Adjunct Instructor at Kent State University’s School of Information, educating graduate students on Organizational Culture and its influence on Knowledge Management. She holds a Master’s degree in Knowledge Management from Kent State University and is a Certified Knowledge Manager and KCS Fundamentals certified.