Nicki specializes in leading strategic initiatives that significantly enhance organizational efficiency and collaboration. Currently, she serves as a Senior Knowledge Management Manager at Fragomen and sits on the Board of Directors for Pioneer Knowledge.

In her Fragomen role, she oversees the firm's global Intranet, built on SharePoint Online, guiding a team of knowledge curators to improve information accessibility and streamline processes using Design Thinking and Lean Six Sigma methodologies. With over a decade of experience in Knowledge Management, she possesses a deep understanding of optimizing information systems for maximum impact.

Her educational credentials include a Master's of Library & Information Science and a Master's of Arts in History from Wayne State University, along with Lean Six Sigma Green Belt Certification from Emory University and a Design Thinking and Innovation Certification from Harvard Business School Online. This unique blend of academic and practical experience enables her to manage complex information systems and effectively foster a culture of continuous improvement.