eGain Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service.

Visit www.eGain.com for more information

Graphwise enables organizations to unlock ROI for enterprise AI by delivering the most compre- hensive and trusted industry solution in the field of knowledge graphs and semantic AI technologies. As enterprises pour millions into AI investment, Graphwise delivers the critical knowledge graph infrastructure to ensure enterprises are ready to realize the technology’s full potential, is trusted, and can be implemented at scale. Graphwise is the result of the merger between tech visionaries Ontotext and Semantic Web Company who are vendors of GraphDB and PoolParty. The Graphwise Product Suite comprises GraphDB’s RDF database and PoolParty’s taxonomy management and NLP services to help consolidate data from various formats and identify hidden connections between data objects. These capabilities serve as the foundation for enterprises to scale their sys- tems effortlessly, while ensuring data and content remains well-structured and classified. Graphwise has over 200 employees worldwide, with offices located across North America, Europe and APAC

M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. For more information, visit www.m-files.com

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction

Verint is a leader in customer experience (“CX”) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver stronger, faster AI business outcomes in their contact centers and beyond. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.

Enterprise Knowledge (EK) is the world's largest dedicated KM consultancy, offering end-to-end Knowledge and Information strategy, design, and systems implementation services. Our mission is to form true partnerships with our clients, listening and collaborating to create tailored, practical, and results-oriented solutions that enable them to thrive and adapt to changing needs.

Factor helps enterprise companies make better data-driven decisions and operate more efficiently by overcoming data misalignment and poor information architecture. Using a human-centered design approach and our Data Trust Framework, Factor develops tailored and scalable strategies that enhance data quality and streamline operations. We offer alignment workshops, foundational data assessments, and long-term data strategy programs, which can include information modeling, user research, AI integration, implementation support, and more. Factor works as a collaborative partner and guide, ensuring long-term success through strategic alignment and intentional integration.

Lucidea’s stellar knowledge management (KM) and integrated library system (ILS) software accelerates access to internal and external knowledge resources, and enables corporate, nonprofit, public agency, and law firm clients to mine content, discover related information assets, and capture what’s relevant—actionable intelligence—leading to development of new knowledge. Through its market-leading products SydneyDigital and Presto, Lucidea empowers special librarians and knowledge managers to curate, share, and create critical resources. Lucidea’s KM and ILS software simplifies information and amplifies knowledge.

Semaphore by Progress is a modular software product that provides the semantic layer in your digital ecosystem so you can manage knowledge models, generate semantic metadata, and enrich your enterprise information with context and meaning to reveal valuable insights that drive innovation.

AIPressRoom brings you the latest in AI news, founder interviews, product reviews, global AI events, and press releases. The ultimate platform for staying informed and connected in the AI world.

The KM Institute (KMI) is home to the Certified Knowledge Manager (CKM) program – the #1 Certification in KM worldwide.  The CKM is delivered virtually in several major regions (N. America, Europe, Gulf/EMEA, and India/APAC); and in-person private classes are available for clients with 10 or more students. KMI recently added the CKS (Specialist) curriculum: a deep-dive “Master Class” in a variety of topics, such as: Taxonomy, Knowledge Transfer, Information Architecture, and many more. KMI is also known for its great free content, with regular KM webinars, blogs, newsletters, and online communities. Visit: www.kminstitute.org today.

unite.ai is a news and information platform for everything machine learning and AI related. We aim to provide unbiased information, and to become a resource for businesses, and for general users of AI.

Learn more.