Emma Galdo has over a decade of experience in high-growth B2B SaaS companies, specializing in knowledge management, change management, and operational excellence. Currently serving as the Director of Product Marketing at Bloomfire, a knowledge and insights management software company in Austin, TX, Emma has led Customer Success and Product Development teams to deliver an exceptional customer experience to Fortune 500 and Global 2000 brands. Her expertise has empowered organizations to achieve their business goals by successfully launching and scaling enterprise knowledge programs with impressive adoption rates and ROI.