Victoria Ward has worked at the forward edge of organisational change, narrative at work, andknowledge management for over 25 years. With a background in finance, she has held roles such as head of research, chief operating officer, chief knowledge officer, and has done terms on the FTSE 100 Index Steering Committee, the Board of LIFFE and the Financial Services Tribunal. Her role in directing and contributing to projects is to bring strategic storytelling, transformation, knowledge management and collaboration, design and facilitation of participatory processes. Her work aims to empower individuals, groups and organisations, to build momentum, meaning and coalitions for change. Victoria has a degree from Cambridge University in Modern and Mediaeval Languages, a post-graduate certificate from the Tavistock Institute in Working Groups, and is an accredited coach.