eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit www.eGain.com for more info.

Bloomfire is an AI-powered knowledge management software that helps organizations eliminate knowledge silos and optimize information sharing. With a suite of AI tools, Bloomfire empowers teams to access, manage, and utilize knowledge seamlessly. Its scalable solutions enhance productivity and foster innovation across the entire enterprise. Bloomfire’s mission is to connect the right information to the right people at the right time, promoting knowledge sharing and collaboration.

Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage.

We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business.

For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.

Our single SaaS AI platform and robust suite of AI & GenAI models are designed to transform the total experience from CX to EX across websites, ecommerce, service, and workplace. Powering individualized, trusted, and connected experiences across every interaction to delight customers and augment employees, and drive superior business outcomes.

Our platform is certified ISO 27001 certified, HIPAA compliant, SOC2 compliant, and 99.999% SLA resilient. We are a Salesforce Summit ISV Partner, an SAP? Endorsed App, and an Adobe Gold Partner.

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.

Our unified open cloud platform, CXone Mpower, manages 100% of customer interactions, tens of millions of conversations every day-from voice to next-gen digital and AI chatbots-enabling organizations to orchestrate the complexity of modern customer experience on one platform.

NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center - and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.

Get AI right with structured content. As companies seek to adopt GenAI, many struggle with the poor quality of the output. As an expert in providing content management technology, we are in a unique position to help you overcome these hurdles by tackling them at the core: the content, data, and knowledge graph(s) that feed your GenAI applications.

RWS is the global leader in content management and translation technology and services — more than 80 of the top 100 global companies work with us.

Tridion Docs, our composable Knowledge Management Platform (KMP) enables companies to bridge various knowledge repositories, semantically enrich information and consolidate information management for better employee and customer experiences, using structured content.

It supports global enterprise use cases including single sourcing, learning and training, rules and regulations, policies and procedures, product documentation and more, supported by efficient translations with delivery to multiple end points such as PDFs, knowledge portals, LMS, intranet, customer facing websites, apps and conversational UIs, all governed by the required workflows and approvals.

Upland RightAnswers is a KCS v6 verified enterprise knowledge platform that empowers service and technical support teams to troubleshoot customer issues faster with AI-powered knowledge creation and delivery.

Today’s organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. But hiring more workers and increasing workforce expenses isn’t a sustainable option.

AI offers a solution – and that’s where Verint comes in. We empower brands with groundbreaking AI via our next-gen open platform. The first of its kind, Verint Open Platform helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI.

The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.

Yurts is a Generative AI platform that enables enterprises and government organizations to be more efficient. By connecting the power of AI to the systems that employees use everyday like SharePoint, Confluence, and SAP, employees can quickly find information and automate their most routine tasks. Yurts' flexibility allows it to be deployed in any cloud environment or within private data centers. Plus, Yurts is so secure that it is the only Generative AI platform the US Department of Defense trusts with classified information.

AIPressRoom brings you the latest in AI news, founder interviews, product reviews, global AI events, and press releases. The ultimate platform for staying informed and connected in the AI world.

Database Trends and Applications is a magazine covering data and information management, big data, and data science. In addition, our website, dbta.com, connects visitors with white papers, webinars, and other learning opportunities in the field. Our magazine and website delivers advanced trends analysis and case studies serving the IT and business stakeholders of complex data environments. Our newsletters connect subscribers with news and analysis about the following subjects: Oracle News, Linux News, MultiValue News, General Information Management News, and more. 

Published quarterly in print, weekly via email newsletter, and around-the-clock online, Enterprise AI World delivers industry news, trends analysis, case studies, and market research to professionals in North America that evaluate, recommend, purchase, and use enterprise technology products and services. Enterprise AI World magazine is free to qualified subscribers. Subscribe here.

The KM Institute (KMI) is home to the Certified Knowledge Manager (CKM) program – the #1 Certification in KM worldwide.  The CKM is delivered virtually in several major regions (N. America, Europe, Gulf/EMEA, and India/APAC); and in-person private classes are available for clients with 10 or more students. KMI recently added the CKS (Specialist) curriculum: a deep-dive “Master Class” in a variety of topics, such as: Taxonomy, Knowledge Transfer, Information Architecture, and many more. KMI is also known for its great free content, with regular KM webinars, blogs, newsletters, and online communities. Visit: www.kminstitute.org today.

KMWorld is the leading information provider serving the Knowledge Management systems market. We inform our more than 45,000 subscribers about the components and processes — and related success stories — that together offer solutions for improving your business performance.  With access to many of the most knowledgeable writers and analysts in the industry, KMWorld also offers a number of special publications, including: the KMWorld Best Practices White Papers series — delivering high-value, educational content from industry-leading solutions providers, free from marketing hype and distraction; the KMWorld Buyer's Guide — a print and electronic resource that will shorten your search for a vendor or simply help identify sources for KM tools.

unite.ai is a news and information platform for everything machine learning and AI related. We aim to provide unbiased information, and to become a resource for businesses, and for general users of AI.

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