Today, Enterprise 2.0 is more than a buzzword. Learn how it is transforming collaboration from the man who coined the term. A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making. He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 tools. His insights will help you reset your enterprise to deal with turbulent times.

This session focuses on different ways for enterprises to address knowledge sharing.  Dixon discusses building relationships, designing spaces (physical and virtual) that encourage conversation, developing and practicing conversation skills, building knowledge sharing into the workflow, and leadership support of the knowledgesharing message. She shares examples of successful practices in different types of organizations, highlights tips for increasing knowledge sharing in your organization, and provides insights for improving organizational life and productivity.

The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage. Nearly 15 years later, the organization has grown and evolved, and while the knowledge-sharing culture still exists, it is time to energize the culture and take advantage of the intellectual capital of peers around the world to deliver the greatest value to clients. This presentation shares new E&Y strategies; looks at how they are identifying, aligning with, and monitoring metrics that matter; how they are incenting greater, more consistent, and broader knowledge sharing; enabling collaboration technologically, behaviorally (including learning), and with key processes; and repositioning the image of knowledge using marketing, communications, and advocacy behaviors at all levels. Efforts are co-developed with business units
(you will hear from at least one business manager) and focus on tying knowledge sharing and knowledge use to daily work methodologies, tasks and behaviors of our client-serving staff allowing the development of peoples’ skills and competencies, and enabling them to work more productively and smarter.

Speakers paint a compelling vision of the future knowledge innovation highway. They go beyond the Gen X, and Y (Millennial) vision to look into the “virtuals” the first generation that has been socialized in virtual worlds from WebKinz, Club Penguin, Habbo Hotel, etc.—and the impacts this will have on the generational divides. Practical ways of influencing educational needs, as well as enterprise strategies, are highlighted as the solutions for knowledge worker evolution are considered.

Join your friends and colleagues on Tuesday, November 17 to view the latest products, services, and solutions for knowledge management, intranets, and portals in the Exhibit Hall. Enjoy light hors d’oeuvres and drinks while you visit with exhibitors and learn about their products.

Today, Enterprise 2.0 is more than a buzzword. Learn how it is transforming collaboration from the man who coined the term. A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making. He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 tools. His insights will help you reset your enterprise to deal with turbulent times.

Looking to increase the business value of KM activities, more effectively capture the tacit knowledge of your organization, or better understand the relationship between knowledge sharing and organizational learning? This session focuses on how lessons learned by organizations can be captured, shared as nuggets of knowledge, and their value measured. Conn and Valderrama discuss a process used to train new hires using lessons learned that seasoned employees have assisted in capturing by incorporating these lessons into the overall training curriculum through a knowledge assessment. By recognizing the synergies between knowledge sharing and learning, the bank has created an innovative and successful process that helps new hires develop the knowledge they need in a shorter amount of time.

Business executives, in two recent surveys, listed risk management as their top strategic priority. Knowledge leaders can play a critical role in helping their organizations identify, monitor, mitigate, adapt to, and track the key strategic risks facing their organizations. Pollard outlines the widely used COSO risk model and explains how KM can powerfully support enterprise risk management.

How do you implement personal knowledge management (PKM) for yourself and your organization? What might a PKM program in your organization look like, and how can it leverage social networking tools? What are the keys to promoting PKM to leadership and to getting people to actually practice it? This panel shows how individuals and organizations are successfully implementing and gaining value from a PKM strategy that includes social networking tools. They discuss the technologies and the processes as well as change management strategies being employed to make these programs successful.

Join your friends and colleagues on Tuesday, November 17 to view the latest products, services, and solutions for knowledge management, intranets, and portals in the Exhibit Hall. Enjoy light hors d’oeuvres and drinks while you visit with exhibitors and learn about their products.

Today, Enterprise 2.0 is more than a buzzword. Learn how it is transforming collaboration from the man who coined the term. A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making. He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 tools. His insights will help you reset your enterprise to deal with turbulent times.

This session focuses on how a global organization applied a series of usability studies to modify the corporate intranet to integrate Web 2.0 applications without losing the proven value of the current design. It discusses how the user experience team developed and tested prototype designs and found value in iterative prototype remote lab testing. It shares the look and feel as well as the functionality of the EY intranet, three prototypes, overview of the EY usability methodology, lessons learned, and the results of a focus group study conducted on the final product.

People are the core of any organization and are successful when they have the tools that enable collaboration, sharing, and streamlined operations. This session describes intranet and social media strategies, tools and practices that have transformed the culture of one enterprise. Included are lots of tips and ideas for how you can apply these strategies, tools and practices within your own organization.

When done right, a company’s intranet or portal can unify employees, enhance a brand, cultivate a culture, boost internal communications reach, share knowledge, and increase staff productivity.  Johnson discusses enterprise social networking best practices and illustrates their engagement, usage and returns to the enterprise. Schultz and Leonard discuss how Premier achieves its mission, “to analyze and share knowledge nationwide to improve the health of communities,” by sharing clinical knowledge and experience across 1,700 not-for-profit member hospitals and health services experts. Its portal has helped members ensure the reliable delivery of high-quality care while still reducing costs.

Join your friends and colleagues on Tuesday, November 17 to view the latest products, services, and solutions for knowledge management, intranets, and portals in the Exhibit Hall. Enjoy light hors d’oeuvres and drinks while you visit with exhibitors and learn about their products.