Boosting end user, analyst, and executive workflows with SymphonyAI’s latest copilot

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, is debuting the Apex Enterprise IT Copilot, a generative AI (GenAI) copilot designed to supercharge employee productivity and customer satisfaction via rapid issue resolution and dynamic, on-demand information and support. By addressing the needs of three categories of users—end users, analysts, and leadership—the Apex Enterprise IT Copilot optimizes each workflow with context, speed, and high-quality experiences in mind.

$50M in new funding supercharges Tines’ workflow efficiency, automation, and AI innovation

Tines, the trusted leader in smart, secure workflows, is announcing $50 million in new funding as an extension of its Series B funding round, led by Accel and Felicis with participation from pre-existing investors Addition, CrowdStrike Falcon Fund, and SVCI. Bringing the company's total capital raised to $146.2 million, the latest funding round will be used to supercharge Tines' innovation roadmap. 

Franz adds ChatStream to AllegroGraph to power natural language queries

ChatStream transforms data analysis by empowering users to access complex enterprise knowledge through simple questions

Cultivating a symbiosis of GenAI and KM in the enterprise

Sanjeev Sahni, senior director, product marketing at eGain, and Eric Anderson, director, product management at eGain, joined KMWorld's webinar, Knowledge Revolution with Generative AI: Megatrends and Success Stories, to discuss the "sweet spot" of GenAI and business impact—particularly within the realm of customer service—by exploring big trends and real-world successes.

Salesforce introduces Einstein Copilot to drive enterprise AI adoption

Einstein Copilot, Salesforce's conversational AI assistant, is now generally available with new out-of-the-box actions for driving sales productivity

ControlUp advances EX functionality for IT support solution

ControlUp Edge DX solution reduces IT support expenditure for physical desktops that improve operational excellence and employee engagement

Moveworks releases its next-generation copilot, taking action across all business systems using natural language

The company previewed its web search UI and a first-of-its-kind Plugin Template Library for the Moveworks Copilot

Cowbell aims to optimize underwriting workflows with Prime Tech with Cowbell Co-Pilot

Cowbell delivers Prime Tech through an existing partnership with Obsidian, now providing customers with Technology E&O Primary coverage 

Jitterbit supports ecommerce transformation with promotions that drive hyperautomation

Jitterbit's promotions include special offers for organizations using NetSuite and Shopify; Vinyl 'Build Fast' Bundle for turnkey web and mobile application development 

OMNIQ’s seeQ tool empowers intuitive, connected device management

OMNIQ, the advanced technology solutions provider, is debuting seeQ, a device management software application designed to bring transparency to device traffic and performance. Having been tested, and is currently operational, across 500 site lanes, seeQ offers a variety of tailored features that leverage OMNIQ's AI Machine Vision solution, enabling organizations to effectively manage and improve device and site operations.

KLoBot launches a virtual legal assistant powered by GenAI

DIY no-code virtual assistants trained with knowledge from NetDocuments, time and billing, iManage, SharePoint, Experience Management, SQL Databases, and more

Quark adds semantic AI into structured content in latest release of Quark Publishing Platform NextGen

New Semantic AI capabilities supercharge self-service content creation and publishing processes to support faster time to value 

CAST Highlight now features AI chat integration for understanding custom app complexities

AI Advisor (currently in beta), puts IT executives closer to insights regarding their complex custom application portfolios, surfacing key strategic data relating to cloud, technical debt, compliance, costs, and sustainability

Docuvela debuts Veladocs, aims to transform document management on AWS

Industry veterans unveil a cloud-native solution featuring intuitive natural language searching and an exclusive early access program for select customers

Thomson Reuters expands vision for CoCounsel, its professional-grade GenAI assistant

Designed to enable professionals to accelerate and streamline entire workflows to increase efficiency, produce better work, and deliver more value for their clients

o9 expands partnership with Microsoft Azure OpenAI to centralize unstructured data for enterprise supply chain planning

Breaking down silos will enable every supply chain planner to perform at the level of the most experienced planners within the organization in real-time

Stravito supercharges confident knowledge search with latest conversational AI

Stravito Assistant is a generative AI (GenAI)-powered insights companion that enables insights professionals and business stakeholders to make informed, trusted decisions by engaging with proprietary data via rapid conversational search

ZBeta debuts Enterprise Security Risk Practice to reshape security consulting services

The heart of ZBeta's methodology is data, revolutionizing the way the value of security initiatives is demonstrated and measured

Five9 introduces Zendesk integrations to unify the agent workspace

New tools streamline contact center workflows and improve agent and customer experiences

Descope drives greater self-service and frictionless onboarding for its CIAM platform

Descope, the drag-and-drop customer authentication and identity management platform, is introducing new onboarding and self-service capabilities to its CIAM platform that enable enterprises to keep up with the evolving demands of customer expectations.