KM Strategies & Practices

A101: Knowledge Is the Business

A102: Building Shared Knowledge

ATTENDEE LUNCHEON & KEYNOTE: Winning the Customer Experience Arms Race

A103: New Thinking for Organization Transformation & Better KM

A104: Knowledge Capture & Transfer at Kraft Foods

A105: Gamification: Incentive for KM Engagement

A106: Knowledge: Transferring Across Generations
Digital Workspace

B101: Inside the Digital Workspace

B102: 10 Mistakes to Avoid When Purchasing Digital Workplace Technology

ATTENDEE LUNCHEON & KEYNOTE: Winning the Customer Experience Arms Race

B103: Digital Workplace at KCTCS

B104: A Consolidated Mobile Enterprise

B105: Delivering Great Mobile Solutions in the Enterprise

B106: Connected Enterprises: Industry Insights
Enterprise Content Management (ECM)

C101: Beyond Traditional ECM: New Approaches

C102: Content Technology Roadmap

ATTENDEE LUNCHEON & KEYNOTE: Winning the Customer Experience Arms Race

C103: Managing Content Across the Product Life Cycle

C104: Enterprise Search for KM

C105: Pushing the Envelope: From CMS to KCMS

C106: Using Tangible Interfaces for Predictive Knowledge Delivery