eGain customer engagement platform automates digital-first, omnichannel experiences across all touch points. Powered by AI, machine learning, knowledge, and analytics, our top-rated software optimizes customer journeys with virtual assistance, messaging hub, and desktop to serve customers, reduce cost, and improve compliance. To learn more, visit www.eGain.com.

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

PoolParty Semantic Suite is the most complete and secure semantic platform on the global market. Semantic Web Company is the vendor of PoolParty and a leading provider of graph-based metadata, search and analysis solutions. The technology company also supports its customers in the development and implementation of enterprise knowledge graphs.

Pureinsights has deep expertise in building search applications using conventional search engines. Now we want to take you “Beyond Search”, using knowledge graphs, machine learning, and natural language processing to build enterprise search applications that better understand user intent to deliver answers users want. “Just make it work like Google.”

Sinequa serves both large and complex organizations with the most complete enterprise search, ever. Customers employ our intelligent search platform to connect all content (both text and data), derive meaning, learn from user interactions, and present information in context. This solves content chaos and informs employees through a single, secure interface. They get the knowledge, expertise, and insights needed to make informed decisions and do more, faster. These organizations accelerate innovation, reduce rework, foster collaboration, ensure compliance, and increase productivity. Become Information-Driven™ with Sinequa.

Synaptica provides award-winning taxonomy, ontology, knowledge graph software combined with professional service solutions

Synaptica helps people to organize, categorize and discover enterprise knowledge.

Synaptica | 25 years of innovation

Keeeb empowers people to work smarter everywhere. Our universal discovery software delivers relevant and personalized knowledge in the flow of work – without moving any data. We help companies accelerate digital transformation, fuel a knowledge-first culture, and elevate performance through amazing digital experiences. 

Lighthouse provides users with consistent and accurate answers to questions and queries in less than one second. This capability combined with excellent visualization and our lightning-fast implementation, ensures the benefits of improved customer experience, reduced interaction times and increased first interaction resolution are quickly achieved. 

Lucidworks connects experiences throughout the entire user journey to meet customer and employee intent in the moment. The world’s largest brands, including Lenovo, Red Hat, Reddit and Cisco Systems rely on Lucidworks’ suite of products to create personalized search, browse, and discovery experiences that delight customers and empower employees.

Smartlogic works with the world’s largest organizations to extract intelligence from data and transform it into knowledge with the power of wisdom to act faster. Semaphore deciphers the context of data, applies logic filters to identify, extract, and apply meaning to information, and eliminates the effects of information silos.

Starmind believes the more connected and collaborative an organization is, the more efficient, productive, and innovative it will become. Starmind’s AI technology is designed to stop the endless search for answers. Our highly-scalable platform, merging knowledge management with collaboration tools, easily connects employees to their most knowledgeable colleagues with answers.

Enterprise Knowledge (EK) is the world’s largest dedicated Knowledge Management Consultancy, offering end-to-end strategy, design, and implementation of Knowledge and Information Management programs and solutions. Our core areas of expertise include KM Strategy and Assessments, Taxonomy/Ontology Design, Advanced Search, Content Strategy, Organizational Development, and Enterprise AI.