- ABBYY—Putting your information to work with purpose-built AI, ABBYY combines innovation and experi- ence to transform data from business-critical documents into intelligent, actionable outcomes in more than 200 languages in real time.
- Accenture—A leading global professional services company that helps the world’s leading businesses, govern- ments, and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services, creating tangible value at speed and scale.
- Access Corporation—Helps companies manage and activate their critical business information through offsite storage and information governance services, scanning and digital transformation solutions, document management software, and secure destruction services.
To Learn more, read Mike Discenzo, Senior Director of Product Marketing, Access Corporation's View from the Top.
- Access Innovations—Empowers clients to realize their search goals by leveraging its Data Harmony suite and its team of semantic experts to build explainable AI that can increase search precision by more than 90% and productivity by more than 7 times.
To Learn more, read Heather Kotula, President & CEO, Access Innovations' View from the Top.
- Acrolinx—Acrolinx is an AI-powered software company that improves the quality and effectiveness of enterprise content, increasing content’s value by streamlining its creation, governing it against established writing guidelines, and improving its impact over time.
- Adobe—A global provider of digital media and digital marketing solutions that offer creative, marketing, and document solutions to allow everyone—from emerging artists to global brands—to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment.
- AISERA—A leading provider of generative AI solu- tions, Aisera helps enterprises boost revenue, improve user productivity, lower operating expenses, and create magical user experiences.
- Appian—A software company that automates business processes, Appian provides the Appian AI Process Platform, which includes everything you need to design, automate, and optimize even the most complex processes, from start to finish.
- Atlas by ClearPeople—Atlas is an all-in-one platform for Microsoft 365 that ensures quick access to accurate and expert information for employees, clients, and AI.
- Atlassian—Atlassian unleashes the potential of every team, providing software development, service management, and work management software that helps teams organize, discuss, and complete shared work.
- AuditBoard, Inc—AuditBoard is the leading cloud-based platform transforming audit, risk, ESG, and InfoSec management.
- Automation Anywhere—A leader in intelligent automation solutions that put AI to work across every aspect of an organization, Automation Anywhere empowers enterprises worldwide to unleash productivity gains, drive innovation, improve customer service, and accelerate business growth.
- AWS—AWS provides a comprehensive cloud platform featuring a range of offerings, such as AWS Contact Center Intelligence, which enables organizations to leverage AWS machine learning capabilities with their current contact center provider to gain greater efficiencies and deliver increasingly tailored customer experiences.
- Bloomfire—Bloomfire is a pioneering KM software platform at the intersection of people, knowledge, process, and technology, improving knowledge retention, employee onboarding, and driving operational efficiencies.
To Learn more, read Dan Stradtman, Chief Marketing Officer, Bloomfire's View from the Top.
- Blue Prism—Blue Prism enables business leaders of the future to navigate around the roadblocks of ongoing digital transformation to truly reshape and evolve how work gets done—for the better.
- ChapsVision—Recently acquiring Sinequa, ChapsVision enables companies and administrations to successfully complete their digital transformation and create value through a software suite centered around its massive and heterogeneous data operating system.
- Collibra—Helping customers do more with trusted data, Collibra provides the Data Intelligence Cloud, bringing flexible governance, continuous quality, and built-in privacy to the world’s leading brands.
- Conversica—Whether the focus is converting leads, closing deals, or growing existing customers, Conversica’s “powerfully human” conversations are informed by the industry’s most advanced enterprise-class, self-learning AI models derived from billions of human interactions over more than a decade.
- Coveo—Coveo offers a single SaaS platform and robust suite of AI and GenAI models that are designed to transform the total experience, from CX to EX, across websites, ecommerce, services, and workplaces.
- Creatio—Creatio delivers the freedom to own enterprise automation with its no-code platform, designed to automate workflows and CRM as well as help in building applications with intuitive and robust no-code design tools.
- CrowdStrike—A global cybersecurity leader, CrowdStrike has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk—end points and cloud workloads, identity and data.
- Dataiku—The platform for Everyday AI, Dataiku enables data experts and domain experts to work together to build data into their daily operations, from advanced analytics to generative AI.
- Deloitte—Deloitte offers a variety of services— including audit and assurance, consulting, regulatory services, risk and financial advisory, and tax services—to empower trust and confidence for its clients, as well as help them achieve business goals, solve complex problems, and make meaningful progress.
- Descope, Inc.—Descope is a drag-and-drop customer identity and access management program providing a no-/low-code solution that helps hundreds of organizations easily create and customize their entire user journey using visual workflows—from authentication and authorization to MFA and federated SSO.
- Domino Data Lab—Domino Data Lab empowers the largest AI-driven enterprises to build and operate AI at scale, offering an Enterprise AI Platform that provides an integrated experience encompassing model development, MLOps, collaboration, and governance.
- eGain—Infused with AI and analytics, eGain offers the eGain Knowledge Hub, which improves customer experience and reduces agent effort with virtual assistance, self-service, and modern agent desktop tools.
To Learn more, read Anand Subramaniam, eGain SVP Marketing's View from the Top.
- Elastic.co—Elastic delivers complete, cloud-based, AI-powered solutions for enterprise security, observability, and search built on the Elasticsearch platform, the development platform used by thousands of companies.
- Enterprise Knowledge—Delivers a range of advanced learning solutions combining advanced knowledge, information strategy, and leading technologies that drive performance while maximizing employee capabilities and satisfaction to address modern business challenges and accelerate ROI.
To Learn more, read Zach Wahl, Enterprise Knowledge Founder & CEO's View From the Top.
- Evalueserve—With a presence in more than 45 countries across five continents, Evalueserve leverages state-of-the-art technology, domain-specific AI solutions, and deep subject matter expertise to enhance its clients’ strategic decision making and business impact.
- EveryAnswer—EveryAnswer supports both internal knowledge sharing and external engagement, serving customers, prospects, volunteers, students, and residents by providing an AI platform that lets organizations create custom AI Experts, including chatbots, in minutes.
- expert.ai—With more than 30 years of experience and a proven track record in delivering successful AI imple- mentations across diverse industries, expert.ai helps power digital transformation, integrating the best technologies on the market with proprietary AI solutions, including knowledge graphs, machine and deep learning techniques, large language models, and generative AI.
- Fisent Technologies, Inc.—Fisent Technologies is revolutionizing how business is performed by enabling the utilization of GenAI models for the automation of common business processes creating a bridge between the enterprise application layer and the rapidly evolving ecosystem of both proprietary and publicly available GenAI models.
- Five9—The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and bring joy to CX.
- Foxit Software—With one platform for all digital document needs, Foxit Software offers complete PDF solutions with robust editing, collaboration, and security tools combined with AI integration.
- Franz—Franz Inc. is an early innovator in AI and a leading supplier of semantic graph database technology with expert knowledge in developing and deploying knowledge graph and data fabric solutions, including AllegroGraph.
To Learn more, read Jans Aasman, CEO, Franz's View From the Top.
- Glean—Driven by the mission of expanding human potential to do extraordinary work, Glean’s Work AI platform connects all data and enables enterprises to find, create, and automate anything.
- Google—The multinational technology company dedicated to organizing the world’s information and making it universally accessible and useful with a variety of products, including its widely used search engine, cloud computing services, and more.
- Graphwise—Enabling organizations to unlock ROI for enterprise AI by delivering the most comprehensive and trusted industry solution in the field of knowledge graphs and semantic AI technologies, Graphwise ensures that enterprises can realize the technology’s full potential, is trusted, and can be implemented at scale.
- Grazitti- Search Unify—Elevates customer support and self-service outcomes with an enterprise agentic platform and suite of next-gen support applications, personalizing content discovery across multiple touchpoints.
- Grid Dynamics—As a global digital engineering company, Grid Dynamics offers end-to-end solutions in digital commerce, AI, data, and cloud that help solve complex problems and optimize business operations.
- Guru—Transforms disparate chats, apps, and docs into a connected web of knowledge, helping deliver smarter answers and insights.
- HubSpot—Offers a crafted, not cobbled, suite of products that create a frictionless customer experience by connecting data, teams, and customers with AI.
- IBM—Brings together the necessary technology and services—from consulting to AI, edge computing, security, and more—to help its clients solve their most critical business problems.
- InMoment—InMoment is a customer experience software company that helps businesses in a noisy, complex world make sense of customer wants and needs through an integrated CX approach.
- Kentico—Helps enterprises take control of their digital experiences and multi-channel content management with a single platform, Xperience, that reduces the complexity of marketing technologies.
- Khoros—As a global leader revolutionizing CX with more than 20 years of experience, Khoros’ platform for digital-first customer engagement offers AI and automation, community, customer service, and content management capabilities.
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- KMS Lighthouse—KMS Lighthouse offers a rewarding KM experience for both customers and employees alike, illuminating a path to instant answers paved by natural language.
To Learn more, read Sagi Eliyahu, CEO, KMS Lighthouse's View from the Top.
- Kodak Alaris—As a global technology company delivering value to businesses and consumers all over the world, Kodak Alaris offers digital transformation solutions for intelligent document processing, data capture, and photo products
- Kore.ai—Delivering the AI offerings, agent platform, and no-code tools to get value from AI, Kore.ai accelerates AI journeys with speed, flexibility, and control at its core.
- Lucidworks—Powers search and discovery experiences with AI, empowering buyers, users, and employees to quickly discover the precise content they seek.
- MangoApps—MangoApps connects the entire workforce with an intelligent hub that puts knowledge, tools, and collaboration at their fingertips, from frontline to desktop and mobile.
To Learn more, read Anup Kejriwal, Founder & CEO, MangoApps' View from the Top.
- MC+A—Provides strategic consulting and implementation services that help its clients derive value from their data through performance improvements, lower operational costs, and enabling personalized customer experiences.
- MessagePoint—By harnessing AI-powered content intelligence, Messagepoint empowers organizations to deliver transformative customer experiences by making it faster and easier to increase personalization, relevancy, and compliance across all channels and experiences.
- metaphacts—metaphacts aims to accelerate customers’ knowledge graph journeys by driving knowledge democratization, ultimately improving data literacy and helping enterprises make smarter business decisions with data.
- M-Files—Helps knowledge workers work smarter by automating a variety of processes, from document creation and management to workflow automation, external collaboration, enterprise search, and more.
- Microsoft—Provides a wide range of products and solutions that advance human and organizational achievement, enabling digital transformation for the era of an intelligent cloud and an intelligent edge, whether in the cloud or on-prem.
- Mindbreeze—Helps enterprises take their businesses to the next level by turning data into insights; leveraging AI to create intuitive, human-like interactions; rapid search; information capture; and more.
To Learn more, read Daniel Fallmann, CEO, Mindbreeze's View from the Top.
- NICE—To help organizations deliver amazing CX, no matter the touchpoint, NICE offers an interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.
- Northern Light—Providing KM platforms for competitive intelligence and market research since 1996, Northern Light’s solutions—including SinglePoint, an AI-powered enterprise portal platform—serve complex, global organizations, without adding a heavy burden on IT.
To Learn more, read C. David Seuss, CEO, Northern Light's View From the Top.
- NVIDIA—Having pioneered accelerated computing to tackle challenges no one else can solve, NVIDIA’s work in AI and digital twins is transforming the world’s largest industries and making an impact in society.
- Onymos—Onymos increases the efficacy of app development by providing the same paradigm-shifting efficiencies as cloud data centers and Software-as-a-Service, helping automate processes and power IoT.
- Openstream—Offering an array of AI services, from multimodal AI virtual agents to AI avatars, conversational AI solutions, and more, Openstream enables enterprises to adopt the latest AI approaches and tools with solutions finely tuned by AI experts.
- OpenText—Through a complete and integrated information nanagement platform, OpenText empowers customers to organize, integrate, and protect data and content as it flows through business processes inside and outside of the organization.
- Optimizely—Powers the entire marketing life-cycle by enabling enterprise teams to rapidly create content, launch experiments with confidence, and deliver high-quality experiences.
- Oracle—Helps people see data in new ways, discover insights, and unlock endless possibilities with its Oracle Cloud Infrastructure and Oracle Cloud Applications.
- Progress Software—As the trusted provider of AI-powered infrastructure software, Progress products help enterprises develop, deploy, and manage responsible AI applications and experiences with agility and ease.
Proofpoint—The Proofpoint human-centric cybersecurity platform takes a comprehensive, adaptive, and effective approach to protect organizations’ greatest assets and biggest risks.
- Pureinsights—Delivers AI-powered applications that combine large language models, vector search, traditional keyword search, and retrieval-augmented generation to expand the boundaries of information discovery.
- Qlik—Converts complex data landscapes into actionable insights, driving strategic business outcomes through advanced, enterprise-grade AI/ML, data integration, and analytics.
- Qualtrics—Qualtrics software provides the tools to ask the right questions, listen to what people need, and respond with the right actions, every time.
- Quark—Automates the production of highly regulated or complex enterprise documentation; maximizes page layout efficiency and creativity; and aggregates, shares, and analyzes KM content from a single source of truth.
To Learn more, read Martin Owen, CEO, Quark's View From the Top.
- Rocket Software—Revolutionizes mainframe and cloud integration, allowing companies to seamlessly bridge business-critical knowledge and data with AI-powered solutions that enhance productivity, improve decision making, and drive innovation.
- RWS—Transforms content and facilitates multi-lingual data analysis through translation, localization, and AI-enabled technology, blended with human expertise.
To Learn more, read Thomas Labarthe, President of Content Technology, RWS' View From the Top.
- Salesforce—Delivers customer relationship management software that breaks down the technology silos among departments.
- SearchBlox—Provides enterprise search, sentiment analysis, and text analytics solutions that incorporate GenAI technologies.
- ServiceNow—Brings AI, data, and workflows to every corner of an enterprise to provide an AI platform for business transformation, now with enhanced search capabilities.
- Shelf.io—The next-generation KM platform for trusted GenAI answers that eliminate bad data in documents and unstructured data before they become bad GenAI answers.
- Simpplr—Provides an AI-powered employee intranet platform to forge employee connections, encourage better user experiences, and enable higher employee adoption rates.
- Smarsh—Incorporates more than 100 different communication channels to enable organizations to capture, store, and monitor their communications while managing communications compliance.
- SoundHound—Provides an independent voice AI platform to connect people to brands through customized conversational experiences.
- Square 9 Networks—Offers predesigned, industry-proven applications that serve as the foundation for companies’ digital transformation strategy, regardless of organizational size.
- Squirro—A leading generative AI-enabled semantic search and insights cloud company for searching, analyzing, and interpreting unstructured data, Squirro transforms enterprise data into AI-driven insights and tailored recommendations.
- Stack Overflow—Stack Overflow for Teams is an enterprise-grade knowledge-sharing platform that brings AI and knowledge communities together to surface trusted answers into developers’ workflows.
- Strategy—Strategy Software, previously MicroStrategy, offers powerful software solutions and expert services that empower every individual to act with actionable intelligence through AI-powered workflows, unlimited data sources, cloud-native technologies, and more.
- Sugarwork—Empowers companies to ascertain and maintain their operational intellectual property through a knowledge sharing platform.
- SWIRL—AI Search ends the data scavenger hunt, helping you find the data you need when you need it. SWIRL utilizes existing security protocols and is zero-ETL.
- ThoughtSpot—Delivers a complete platform for the modern data stack and provides a familiar, consumer-grade search experience to create new insights on-demand.
- Totango—An agile customer success software that helps companies design, run, measure, and scale their SaaS customer journey to retain and grow customers.
- Tungsten Automation—Tungsten Automation, a leader in intelligent automation, IDP, and process orchestration, enhances and accelerates the creation of intelligent processes and AI agents to autonomously gather information, make decisions, and execute tasks.
- UiPath—Believing the future of automation is agentic and robotic, the UiPath Platform enables AI agents, robots, people, and models to work together harmoniously to revolutionize industries and enhance human potential.
- Uniphore—Offers Zero Data AI Cloud, an infrastructure-agnostic architecture that creates a seamless data fabric across any data platform, enterprise application, or cloud environment.
- Upland Knowledge—RightAnswers from Upland Knowledge combines powerful AI search, GenAI, and KM for the cost-effective future of customer service.
- USU—Optimizes software and cloud costs, manages internal knowledge, and streamlines IT operations with AI-powered solutions.
- Verint—Empowers brands with groundbreaking AI via its next-gen open platform that helps organizations increase CX automation to achieve their strategic objectives and realize significant ROI.
- Veritas—As part of Cohesity, Veritas specializes in AI-powered data security to protect the world’s data from cyberattacks.
- Yurts—Delivers intelligent, secure, production-ready AI solutions designed to transform mission-critical workflows in defense, government, and enterprise environments.
- Zendesk—At the forefront of revolutionizing customer experience (CX) with the power of AI, Zendesk provides a complete AI solution for CX.
- Zetaris—Designed as the next-generation enterprise database and analytics platform to empower citizen data engineers and scientists by bringing to market the world’s leading decentralized data analytics platform.
- ZoomInfo—Helps businesses enhance their sales and marketing efforts by providing accurate and up-to-date information on companies, decision makers, and market trends, gleaned from the internet and other sources.
- Zoovu—Provides an AI content discovery platform to help customers find what they want when shopping online via AI-powered personalized sales assistants.
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