Avoiding Legal Pitfalls Through Savvy Data Governance

Data governance solutions can scan and classify organizations' sensitive data according to its relevance to a particular regulation. Classifiers find specific data types of interest to specific regulatory entities.

Tips and Techniques to Close Knowledge Gaps

Knowledge gaps are a moving target, and companies must institute continuous improvement procedures to keep up. Numerous avenues exist for detecting knowledge gaps, including employee assessments and technology-derived metrics. Remedies include training and, increasingly, deploying AI solutions to seek out new information. Organizations will need to proactively monitor these gaps and use the available tools to close them in order to stay competitive.

KMWorld Conference Wrap-Up and Look Ahead

Evident in all the tracks and conferences was the trend toward recognizing the foundational value of KM to enterprises large and small, nonprofit and for profit. Without seamless access to knowledge—access that stretches across data silos and transcends formats—enterprises cannot please customers and employees as they would like. AI-based technologies contribute to elevating the value of KM, but they are not the only driving force.

2024 Readers' Choice Award- BEST AI - DOMO- Empower Your Business with Secure, Flexible, and Conversational AI

There is undeniable potential in generative AI and large language models, but these tools alone come with significant gaps and challenges. AI often needs additional technologies to create guardrails around data security and response accuracy.

Navigating the IT Landscape: Balancing Hybrid Cloud and Cloud Repatriation to Stay in Control of Your Infrastructure

To secure their data, certain industries have strict regulations regarding data storage, requiring data to be kept in specific geographic locations or under stringent security measures. This is yet another reason for organizations nowadays to switch back to on-prem resources.

KM 101 in the Era of AI: An Interview With Stan Garfield

One of the things KM can do for AI is to empower learning communities to help people how AI applies to them and how to navigate through changes generated by it.

Experts predict AI will continue impacting KM in 2025

AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.

Why ubiquitous AI will mean more, not fewer, white-collar jobs

One thing is clear: The widespread adoption of GenAI will not lead to fewer knowledge jobs, but rather, it will pave the way for their growth and evolution.

What’s Obvious Tells Many a Lie

Settled knowledge is, in essence, a strategic use of shortcuts, which is an excellent strategy given our limited time and capacities.

252 Million Walas

There are 195 countries in the world. How many more entrepreneurial innovation hotspots are out there, waiting to be tapped and awakened? In our high-tech, virtual world, all of the steps Pakistan has taken can be replicated virtually anywhere, regardless of your country's size, GDP, or location. Imagine the possibilities ...

The Long- and Short-Term Impacts of AI Technologies

A much less-known but arguably more critical tech law is Amara's Law, which states that we tend to overestimate the short-term impact of new technology while underestimating its long-term effects.

Agentic AI—So hot right now!

We are in the earliest stages of Agentic AI, and, much like the early days of RPA and GenAI, there's a lot of excitement but also a lot of uncertainty. While the potential benefits are enormous— streamlined operations, lower costs, fewer human errors—there are equally important concerns about job displacement, bias in AI decision making, and a lack of transparency in how these systems operate.

2025 Content Trends

Assessing Business Value and Impact

How Workday is transforming the information experience

Leveraging the Power of Adobe Experience Manager Guides with a Centralized and Agile Approach

EY Global Assurance: AEM Guides implementation and GenAI journey update

How EY uses DITA to drive the evolution of Global Assurance Knowledge