Retaining critical knowledge with AI and fostering a culture of trust in the organization at KMWorld 2024

Standardized retention of critical knowledge interviews have been used to extract tacit knowledge from experienced workers to pass on to new staff and to protect the business from knowledge loss due to natural attrition.

Marrying knowledge management with knowledge graphs at KMWorld 2024

Dave McComb, CEO and co-founder, Semantic Arts, discussed how both can work in tandem during his KMWorld 2024 session "KM & Knowledge Graphs."

KMWorld 2024 day 2 continues the discussion around the new KM paradigm: AI and knowledge workers

Today's business landscape is changing faster than ever before in history. The power of inclusive engagement and collaborative curiosity cannot be overstated.

Preparing for the future with KM tools at KMWorld 2024

At KMWorld 2024, industry leaders shared their top tools, tips, and tricks for building the future workforce for KM.

Crafting intelligent search within the enterprise at KMWorld 2024

At KMWorld 2024 in the Enterprise Search & Discovery track, Marianne Sweeny, principal consultant, Daedalus Information Systems and Bonnie Chase, director, AI product marketing, Vespa.ai discussed, "Intelligent Search Within the Enterprise."

Mixing humans with machines and knowledge management at KMWorld 2024

At KMWorld 2024, Victoria Ward, co-director, Jigsaw Foresight; Bonnie Cheuk, senior director, head of business and digital transformation, AstraZeneca; and Maciej Szymaszek, senior director, global portfolio and project management, AstraZeneca discussed, "Human-to-Machine & Human-to-Human Knowledge Working" during their session.

Bringing GenAI applications to users with MITRE at KMWorld 2024

At KMWorld 2024 in the Enterprise Search & Discovery track, Pari Rajaram, principal AI architect, MITRE, and Beth Lavender, chief engineer, MITRE, explained how they integrated many private MITRE datasets with ChatGPT using advanced vector search retrieval to ground the context for the chat conversation during their session, "Bringing GenAI Applications to Users."

The importance of story making combining humans and AI at KMWorld 2024

At KMWorld 2024, John Lewis, CKO, Explanation Age LLC, and, Art Murray, CEO, Applied Knowledge Sciences, Inc. and Director, Enterprise of the Future Program, International Institute for Knowledge and Innovation, presented their session, "Story Thinking: Combining Human & Artificial Intelligence."

Introducing KM & AI Summit 2025: An opportunity for discussion, innovation, and networking in Scottsdale, AZ

At KMWorld 2024, Information Today, Inc., announced KM & AI Summit 2025, a premiere event hosted in Scottsdale, AZ that invites professionals from all industries to discuss and explore the bustling intersection of knowledge management and AI. Planned for March 17-19 at the JW Marriott Scottsdale Camelback Inn Resort and Spa, KM & AI Summit 2025 is a must-attend event for KM professionals, AI specialists, data scientists, and business and IT leaders alike.

$90M fuels ChapsVision’s acquisition of AI-powered search vendor, Sinequa

ChapsVision, a leader in AI-enriched data processing, is announcing its acquisition of Sinequa,  a global authority in AI-powered enterprise search and retrieval-augmented generation (RAG). Along with a recent infusion of funds—totalling $90 million—ChapsVision's acquisition of Sinequa will fuel the company's growth, both in market presence and AI innovation. 

KMWorld 2024 kicks off with a major focus on humans and AI working together

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

The intersection of text analytics and GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Understanding knowledge and information architecture for GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Five9 AI Agents pair flexible autonomy with personalized, accurate conversations

Five9, provider of the Intelligent CX Platform, is launching Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) that merges GenAI with conversational AI and natural language processing (NLP) to deliver intuitive, personalized experiences across voice and digital channels. Making highly knowledgeable, human-like interactions for chat and voice bots a reality, Five9 AI Agents reduce the number of interactions needed to be elevated to human agents while ensuring businesses retain control, flexibility, and trust over their AI deployments. 

New features from Descope strike the balance between user experience and security

Descope, the drag-and-drop customer identity and access management (CIAM) platform, is unveiling a variety of new advancements designed to enhance the customer experiences of ecommerce and online retail companies. From newfound support for Google One Tap to a new WordPress Plugin, Descope's latest capabilities help deliver secure, personalized, and omnichannel authentication experiences to end customers, according to the company.

ProSearch collaborates with eDiscovery AI to expand legal document review solutions

This further enables the company to provide a defensible technology strategy that leverages the right tool to solve each client's unique data challenges

Where knowledge management meets AI: Solutions, approaches, and considerations

KM experts joined KMWorld's latest webinar, Enabling Knowledge-Based AI, to examine key components and best practices for adopting AI-enabled approaches that evolve, extend, and power knowledge systems

Parallels elevates digital workspaces with Microsoft 365 integration

Parallels RAS Now extends the integration and delivery of applications from Azure Virtual Desktop to application delivery on Windows 365 Cloud PCs

dtSearch unveils 64-bit multithreaded indexing, accelerating its search power

dtSearch, the smart choice for text retrieval since 1991, is unveiling version 2024.02 of its enterprise and developer product line, offering an array of new features engineered to increase the speed of search for online and offline data. These product enhancements—which are paired with dtSearch's existing and extensive range of search capabilities—can  run on-prem or in the cloud.

Versium releases free Dedupe Tool for simplifying customer data management

Versium's Dedupe allows users to compare data points across various fields