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News

WunderGraph secures $7.5M in funding to scale open-source GraphQL

The company's solution powers many of the world's largest consumer platforms

Stack Overflow announces new Microsoft Graph connector, enhancing access to trusted enterprise knowledge

Stack Overflow, the company empowering developer communities to discover the information, answers, and learning opportunities they need, when they need them, is debuting a new connector for Microsoft Graph that makes content from Stack Overflow for Teams more accessible within the Microsoft 365 ecosystem.

iManage integrates Microsoft Co-Authoring to boost collaboration

Next Generation Co-authoring capability eliminates friction and inefficiencies while letting customers stay in total control, driving maximum productivity

Observe.AI’s VoiceAI agents bring intelligent, deeply contextual agentic AI to the contact center

Observe.AI, the leading AI Conversation Intelligence platform for contact centers, is announcing the general availability of VoiceAI agents, a solution for delivering human-like conversations with AI agents capable of demonstrating empathy, listening skills, and critical thinking.

Relativity announces the availability of its FedRAMP-authorized GenAI solution for legal document review

Relativity, the company making software to help users organize data, discover the truth, and act on it, is announcing the general availability of Relativity aiR for Review in RelativityOne Government, a FedRAMP-authorized generative AI (GenAI) solution designed to accelerate and improve the quality of document reviews.

AWS democratizes sophisticated data analysis through the power of natural language

AWS is announcing that Amazon Q in QuickSight—AWS' generative AI (GenAI) assistant for QuickSight—now offers the ability for any employee, regardless of technical expertise, to perform high-quality data analysis through the use of natural language.

Sinequa and Systran develop AI-powered research and operational platform for legal domains

Systran, a pioneer in AI-driven language translation, and Sinequa, a leader in enterprise search—both part of the ChapsVision Group—are debuting their AI-powered legal search assistants and translation platform.

Proofpoint and Microsoft join forces to fortify human-centric cybersecurity

Proofpoint Inc., a leading cybersecurity and compliance company, is announcing that through an expanded global partnership with Microsoft, Microsoft Azure will serve as the trusted cloud infrastructure foundation from which Proofpoint's human-centric security innovations will be built upon.

Qualtrics’ Experience Agents deliver empathetic, contextual experiences at scale

Qualtrics, the leader and creator of the experience management category, is announcing Experience Agents, AI-powered autonomous agents that interact directly with customers and employees.

NICE debuts AI-powered customer service orchestration solution for seamless integration

NICE, a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center and beyond, is unveiling a new, end-to-end automation solution for customer service—the CXone Mpower Orchestrator.

Stravito bolsters knowledge access with new features for its conversational AI assistant

Stravito, the AI-powered knowledge management solution that enables teams in global organizations to extract and use insights for critical decision-making, is debuting several new enhancements for its generative AI (GenAI) tool, Stravito Assistant—the conversational assistant that turns knowledge into action at scale.

Google to acquire Wiz in $32 Billion deal

Wiz and Google Cloud are fully committed to continue supporting and protecting customers across all major clouds, helping keep them safe and secure wherever they operate

AI for Enterprise KM & Collaboration

Unlocking the potential of AI to transform enterprise knowledge management and the road ahead. 

eGain AI Agent for Contact Center makes every agent an expert

eGain, the leader in AI knowledge management, is debuting eGain AI Agent for Contact Center, radically simplifying and improving the performance of agents in contact centers.

AI Knowledge for Customer Service Success

Ashu Roy, eGain CEO, began his keynote address at the KM & AI Summit by saying how excited he was about AI and KM.

AI-Driven Transformation: Redefining Strategy & Implementation

Timothy Tiryaki, in his opening keynote at the KM & AI Summit, focused on AI as a transformative force and suggested a different mindset is necessary.

Brightspot’s CMS achieves AWS ICMP listing for federal agencies

Brightspot, a leader in content management and orchestration, is announcing that its content management platform is now available through the AWS Marketplace for the U.S. Intelligence Community (ICMP).

A workshop that combines cooking and storytelling to exemplify aspects of knowledge management is a bit unusual for a conference, but Kim Glover pulled it off today during the new KM and AI Summit conference.

Knowledge transfer, collaboration, communities of practice can all be associated with following, creating, and learning from recipes.

GlobalData acquires Ai Palette, bringing AI-powered insights to CPG brands

GlobalData Plc, a leading data, insight, and technology company, is announcing its acquisition of Ai Palette, an AI-powered consumer insights platform, with the goal of helping Consumer Packaged Goods (CPG) brands make smarter, data-driven decisions with speed and accuracy. 

Digitech Systems debuts new automations for seamless information management workflows

Digitech Systems, the most trusted choice for intelligent information management and business process automation, is unveiling Sys.tm Flows and Sys.tm Intelligence, two new tools designed to enhance the Sys.tm information management platform's automation capabilities