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Portals
Portals are a response to several integration problems that exist in corporate IT. Today’s IT systems are complex, consisting of many different elements, and are increasingly overwhelming users in the range of applications and information that they support. A new generation of enterprise portal development tools, appearing now on the market, address the complexities of providing portal support for a range of organizational goals. 

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Features

Putting the ‘human’ in ‘human-in-the-loop’ at KM & AI Summit 2025

Kim Glover, Director, Communications Change Management, TechnipFMC, will lead two sessions at this year's KM & AI Summit—'Cooking With KM: Knowledge Sharing & Building Skills,'"and "Storytelling for Collaboration & Change"—exploring how "human-in-the-loop" concepts reflect and affirm the broader purpose of AI, technology, and KM itself.

KMWorld 100 Companies That Matter in Knowledge Management 2025

The importance of innovation and creativity in KM cannot be overstated. In many respects, AI and other emerging technologies have cemented the importance of KM within organizations, making KM a "must have" rather than a "nice-to-have" vehicle for knowledge sharing and organizational success. Companies on this list are wonderful examples of how they help organizations unlock the power of knowledge. They stand out in the KM field, and we applaud their accomplishments.

How enterprises handle their most valuable asset: their knowledge - RWS

We're moving into an era where AI-driven content operations will be the norm, not the exception. Organizations will shift from basic automation to intelligent content orchestration, where AI systems don't just process content but understand and adapt it in real-time across multiple channels and markets.

Beth Rudden will explore the human element of AI at KM & AI Summit 2025

There's a lot of trepidation when dealing with AI, and for good reasons. However, the key to utilizing the tech is to work with it, not against it.

ViewPoints

Experts predict AI will continue impacting KM in 2025

AI continues to disrupt the knowledge management space and experts in the field predict that it's a trend that still hasn't reached its full potential, yet. In 2025 there's more room for improvement.

KM and AI: Experts look at what lies ahead for 2024

AI and dreams of its potential rocked this past year as companies moved quickly to embed and offer their own version of chat assistants, predictive and generative AI, and more

Knowledge management experts provide KM predictions for 2023

Several KM leaders offer predictions for the space in 2023

Why reducing review time can revolutionize enterprise content search

Leveraging this finding of the brain's superior ability to recognize patterns, a next-generation viewer uses three progressive panels to display search results and document pages as visual thumbnails

Columns

The end of tech glory days

The tech industry's glory days may be fading a little, but this is not a time for despair. It's an opportunity for renewal. By shifting to a needs-driven approach, the industry can ensure its relevance in a rapidly changing landscape.

Dispatches from the edge

Edge-of-chaos decisioning means being continually informed on the critical elements needed to make better, faster decisions.

Decentralized knowledge management

Decentralization, though a boon to technology vendors, poses a unique set of challenges and risks for information and knowledge managers to grapple with.

The convergence of convergence

The more systems and subsystems we attempt to stitch together, the greater the unpredictability.

Knowledge Management Whitepapers

Content reuse — the key to scaling businesses intelligently and quickly

Building the AI content pipeline — why structured content is the key to automation and personalization

2025 Content Trends

Assessing Business Value and Impact

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