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Integration impasse: Why organizations can’t wait for data integration before deploying AI

The need for comprehensive data management will always be important, and there are many other benefits of digital transformation, but CIOs don't need to delay GenAI projects until the completion of a giant data centralization effort. By adopting a more flexible approach that incorporates GenAI and next-generation BI tools, businesses can navigate the complexities of modern data ecosystems while driving innovation and maintaining a competitive edge in an AI-driven world.

KMWorld Guide to KM Trends, Products, and Services
The KMWorld Guide to KM Trends, Products, and Services assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.


QUOTE OF THE WEEK


If you don't speak out now when it matters, when would it matter for you to speak out?

 

- Jim Hightower


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Knowledge Management Case Studies

Stravito helps Delta democratize insights and supercharge its research potential

The Stravito enterprise insights platform has enabled Delta to democratize its insights and maximize its research potential, improving the flying experience for customers and employees alike

CCC to partner with Morressier to address and validate research integrity

CCC is developing a beta version of a new Ringgold Service to help disambiguate and validate the identity of researchers

MongoDB Atlas transforms Toyota Safety Connect

Since migrating to MongoDB Atlas, Toyota Connected has increased efficiencies in everything from its infrastructure to its call center

Quadient secures contract in North America to integrate digital communications and mail automation solutions

Quadient's digital automation platform will help design, create, and seamlessly manage thousands of daily customer communications

Knowledge Management Opinions & Analysis

On Chat AI and BS

So, I'm sticking with hallucinations for all of chat AI's statements, true or false. But that leaves us with a question: Why isn't there a word that perfectly expresses this situation? The answer is easy: LLMs are doing something genuinely new in our history. Our lack of a perfectly apt verb proves it.

Inefficient at the speed of light

While process mining started years ago as a mainly data-driven exercise, its stated goal is to be knowledge-driven. Given KM's multidisciplinary scope, we can play a major role in achieving that goal. Any process, no matter how simple, has the potential to reach across an entire business ecosystem, including all stakeholders. This seems like a perfect match for collaborative workflow, AI/ML, knowledge graphs, human sensemaking, and many of the other arrows in our KM quiver.

The rise and potential fall of the citizen developer

The citizen developer movement was heralded as a revolution. Like most revolutions, things have sometimes gone differently than planned. The logic is sound, empowering those who know the business best to build the tools and systems needed to do their job. Ah, if only things were that simple …

When AI’s eyes are smiling

As of now, GenAI doesn't learn from the knowledge it creates any more than a paint-mixing machine learns more about colors every time it's used.

Knowledge Management White Papers

Integrated Information Management Roadmap

Boost Document Accessibility with Effective Indexing Strategies and Records Classification Methods

The Trend-Setting Products in Knowledge Management 2024

IDC Spotlight: From Siloed Content to Streamlined Workflows – How a CCMS Powers Digital Transformation

Knowledge Management Research

Toward Greater Visibility in Today's Knowledge World: 2024 Survey on Information Sharing and Transparency

Sponsored by: ProcedureFlow

eGain - The state of Knowledge Management in 2023: Untapped Potential for Business Value - Survey

TRANSFORMING ENTERPRISE KNOWLEDGE: THE JOURNEY TO SAFE, SECURE, AND TRUSTWORTHY AI - Survey

A Knowledge-Streaming Enterprise for Turbulent Times: 2020 KMWorld Digital Transformation Research - Survey