Trend-Setting Product of 2005 KANA: KANA Response
Award-winning KANA Response, the industry-leading email response management solution, delivers the most comprehensive solution for managing enterprise volumes of inbound email and Web-form inquiries and is used by major corporations around the globe including 1-800-FLOWERS.COM, priceline.com, and eBay.
KANA's proven solution helps to cost-effectively manage rapid inquiry growth by delivering high-quality email service at significantly lower cost. Realize the benefits of KANA Response:
- Increase agent response efficiency and consistency
- Cost-efficient support from a single installation
- Accommodate email growth and security requirements
- Accurate measures of performance and project staffing needs
- Scalability and reliability to handle high volume spikes with ease
Kana
181 Constitution Drive
Menlo Park, CA 94025
Phone: 1.800.737.8738
E-mail: sales@kana.com
Web: www.kana.com
KMWorld Special Advertisement Section