Web analytics and beyond ... it's a multichannel world

"Marketing through mobile and social channels is growing, and one of the challenges is to measure the effectiveness of such initiatives..."

KMWorld Trend-Setting Products of 2012

"This marks the tenth anniversary of our Trend-Setting Products list..."

KMWorld 100 Companies That Matter in Knowledge Management

ECM Roundup

KMWorld Trend-Setting Products of 2011

SEARCH Roundup

Looking for a search vendor? Dozens to choose from. Here's a sampling, with hotlinks, from the editors of KMWorld magazine.

KMWorld 100 Companies That Matter in Knowledge Management

KM and Collaboration Roundup

There are many ways to slice this, but we've made an attempt to summarize a set of solutions that provide an overall view of knowledge management and collaboration tools. This is a sampler; there are many more...

ECM Roundup

Enterprise content management (ECM) is a tricky category. Many search and Web content vendors feel they provide "ECM." But in fact, true ECM—if it exists at all—demands a specific set of functionality, including secure access, version control, check-in/check-out and cross-platform access to multiple information repositories … and more. Here's a sampling of the key players in the ECM market...

KMWorld Trend-Setting Products of 2010

Just as in the past, assembling the Trend-Setting Products list is a collaborative effort with colleagues, market and technology analysts, KM theoreticians and practitioners, customers and a select few savvy users in a variety of disciplines...

Trend-Setting Products of 2010
Concept Searching and Ektron

Social Software Roundup

Here's a sampling of the hottest new category of technology vendors—social media, social networking, social business tools … social networking means NEW business...

Search Roundup

... a sampler of some of the search-specific software and services vendors...

KMWorld 100 Companies That Matter in Knowledge Management

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy...

Microblogging eases into the enterprise

Social networking has moved into the enterprise market in a big way over the past year, with blogs and wikis becoming ubiquitous, and more recently, a trend toward enterprise microblogging. According to IDC, the market doubled between 2007 and 2008, although on a small base, and is expected to grow to $1.6 billion by 2013...

KMWorld Trend-Setting Products of 2008

What makes a trend-setting product?
When we first started identifying products six years ago, we were still seeing some radical new technology and tried to select solutions that would be embraced by the marketplace and gain wide adoption.
A few of the companies that developed the products have gone belly up; more have been acquired by other vendors. However, all things considered, we've been quite accurate selecting products that deliver customer value, which is the underlying principle that defines this year's list.

Social networking: KM and beyond

The range of software products encompassed by social networking is so extensive and diverse that sorting out the options can be difficult.

KMWorld 100 Companies That Matter in Knowledge Management 2008

So why do these companies matter? Not necessarily because they are the most innovative, but that's a factor. Not because they are ahead of the curve on Enterprise 2.0 initiatives, but that's also a factor.Not because they are the most financially successful (that's not a factor), and not because they have the most efficient marketing engines—that's not a factor either.We have long held that the true essence of knowledge management is an attitude, a single-minded commitment to improvement.

KMWorld 100 Companies That Matter in Knowledge Management

About a year ago, Dr. Michael Koenig wrote in these pages that unlike many business “fads,” knowledge management didn’t fall into the typical 10-year pattern of boom and bust, with four or five years of explosive growth, followed by a slightly longer period of almost equally dramatic decline. His conclusion: KM is here to stay.

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