Will AGI be intelligent?
02 May 2024
AGI's holistic approach not only could enhance the accuracy and reliability of its decisions, but it would also mirror the interconnectedness of the real world.
Three trends in ’23
09 Jan 2023
The combined human and computing clouds will drive our core KM processes of search, collaboration, and discovery to new heights.
Writing as empathy
11 Jan 2021
Communication is about revealing something about the world that the other person hasn't noticed—and often hasn't been able to notice because their ideas get in the way.
At long last, the conference of the future
05 Nov 2020
In past epochs, usually when a civilization is at or near its peak, the architecture of prominent structures masterfully blends the physical and the cognitive.… we need to be thinking along the same lines as we build platforms for interacting in an increasingly virtual world, including virtual conferences.
The eureka moment
07 Jul 2020
AI is beginning to develop some support for the thought process. As the technology improves, it's possible that AI will eventually be able to offer relationships and connections that still seem far-fetched.
Cognitive computing and AI begin to grow together
10 Mar 2020
How do we manage the hype and promise for new inventions while making sure that they represent a realistic opportunity? Can we invent self-driving cars or a Boeing 737 MAX without exposure to the risks these innovations can pose to our lives?
Talk a little, type a lot - Will conversational interfaces survive Siri and Alexa?
03 Jan 2020
For the next generation of conversational computing, it is hard to avoid the conclusion that the only companies that have enough researchers, enough processing resources, enough motivation, and, above all, enough data to deliver the much- needed improvements are the consumer giants.
How robotic is your process ?
01 Nov 2019
To break out of the structured process world, RPA will need to address the full range of cognitive computing capabilities.
Bringing adult supervision to machine learning and AI
01 Nov 2019
Human and machine knowledge governance has many moving parts. No governance means leaving things to chance. Too much governance means clogging up the system and slowing things down to a crawl. The trick is achieving the right balance based on your organization's size, goals, strategy, and risk profile.
Ethical issues in AI and cognitive computing
06 Sep 2019
Many innovations from the past needed the insight of entrepreneurs as well as technologists to change the world. That's also the case with machine learning and AI.
Data and our future: too much of a good thing? Not enough? How will we know?
08 Jul 2019
In today's AI-exploded world, analysts and business people loudly call for more data, complaining that cognitive computing and other AI applications need more raw material to build better models and more accurate predictions.
Usability testing for effective interactivity
08 May 2019
Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog.
Coming soon to your newsfeed —Ethics and AI
11 Mar 2019
People need to be sensitive to the many ways ethical judgments are being baked into the fabric of their AI projects.
Tools, senses, and machine learning
11 Mar 2019
Machine learning sometimes extends our cognitive abilities in ways that are alien to our minds.
Rebooting the information refinery
28 Dec 2018
In the field of knowledge management, of course, the idea of turning data into information into knowledge has been a foundation concept for knowledge managers. But frankly, the ability to achieve this alchemy of data to knowledge has not been broadly demonstrated in practice. A next generation information refinery is required to make something meaningful and valuable out of the raw data flying around the firm and throughout the internet economy.
AI: The issue is execution
31 Oct 2018
By demonstrating on Jeopardy! that a machine could understand and analyze many fields of human knowledge and answer questions faster and more accurately than the reigning human experts, Watson's victory created an instant global brand.
Cognitive Computing: Another look at cognitive tasks
10 Sep 2018
To build a practical framework for understanding what kinds of capabilities will be the key success factors for the intelligence economy, we need first to look hard at what kinds of cognitive tasks or capabilities are going to come into play to enable the innovations we will need as we partner more closely with machines. Can we delegate cognitive processes to silicon colleagues? How will we make judgments about what we need to retain as human responsibilities versus what we can partially or fully automate?
Cognitive Computing: Balancing the risks with the rewards from AI
02 Jul 2018
The fact is that the effects of AI and cognitive computing will be even broader than current traditional computing systems. As we incorporate more and more data sources for better results, we also increase the likelihood of affecting more lives and more organizations.
Automating cognitive tasks: fact or fiction?
01 May 2018
There is a long-standing debate in philosophical, psychological and educational circles about how to understand and measure intelligence. Is intelligence actually a singular thing that can be pointed to and measured, for example, by an IQ test? Or are there multiple kinds of intelligence whose existence and behaviors only come to light when individuals confront specific kinds of context in life?
My teammate the bot—really?
08 Mar 2018