A BPM solution automates staffing processes

Labor Finders, an industrial labor staffing company, has chosen a business process management (BPM) system from BP Logix to automate key processes and help ensure compliance and auditability.

Jorge Quintana, Labor Finder’s CIO, wanted to develop a standardized electronic employment application that would become part of an automated onboarding process. With more than 100,000 people applying each year, the challenge of managing the process was sometimes daunting. With no mechanism to enforce hiring policies, applicants could complete applications incorrectly, which could result in fines against Labor Finders. The company needed an automated solution that would establish an audit trail to demonstrate both government and franchisee compliance.

Quintana also wanted to integrate a new portal with his existing systems, some of which are proprietary. From inception, he wanted a BPM tool designed with APIs. He also sought an interface that would look familiar to users to foster rapid adoption.

Quintana says, “We had to decide how we were going to do process flows and business logic. I researched products that met my primary requirements of price, robustness, being developer-friendly and that offered APIs.” After completing the initial research, Quintana talked to a number of vendors and developed an RFP. Three companies were short-listed and ultimately BP Logix Process Director was selected.

“The head of our software development team liked the developer-friendly interface of Process Director. I personally appreciated the support we received throughout our evaluation process,” Quintana adds.

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