Bank customers gain enhanced mobile capabilities

One of the five largest banks in the United States has invested $1 million in software to expand and improve its mobile banking apps for customers across the country. The bank will deploy the Kofax Mobile Capture Platform and frameworks for Mobile Bill Pay and Mobile Check Deposit apps.

The bank chose the solution because of its ability to deliver a wide range of mobile capture applications, including check deposit, bill pay, new customer onboarding, new account openings and mortgage application processing on a single platform, according to Kofax. The company also says its technology was selected by the bank because of its flexible software development kit for mobile capture apps and advance analytics that give organizations actionable insights into customer-facing processes.

Howard Dratler, executive VP of field operations at Kofax, says, “This bank’s selection of the Kofax Mobile Capture Platform is a significant validation of our strategy to offer a single platform that supports a wide range of mobile capture apps. Our technology provides financial leaders with tools that enable them to control their own mobile development on a highly scalable platform that can handle hundreds of millions of documents and transactions per year, and optimize the overall customer experience.”

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