CBA implements mobile banking

Commercial Bank of Africa (CBA) has deployed the Fiorana ESB (Enterprise Service Bus) to enable a mobile savings and loan service product called M-Shwari.

M-Shwari is provided by CBA to 17 million users of Kenyan mobile operator Safaricom mobile payment system. Customers can now access full banking services without having to enter a branch office, according to Fiorano.

Dennis Volemi, CBA's technology head for new business ventures, says, "Fiorano's SOA platform … has been critical in enabling the speed and efficiency with which we have been able to roll out this innovative product and handle the unexpectedly large volume of transactions and data. M-Shwari has exceeded all the performance KPIs that we set out to achieve in the first 90 days," he adds.

According Safaricom and CBA, M-Shwari is seeing 40,000 Kenyans sign up daily. CBA's CEO Jeremy Ngunze has stated, "We are overwhelmed at the show of confidence from our customers. This product will clearly change the game in the local financial sector."

Fiorano says its code-free integration approach via point-and-click tools reduces implementation time so banks can bring new capabilities to market faster. M-Shwari's mobile banking transactions are routed to a Web service hosted on a CBA server.

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