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KMWorld 2024, Washington, DC - November 18 - 21 

Eliminating unwanted inbound e-mail

easyJet, a European airline that operates in 29 countries, has deployed a cloud-based e-mail security solution to protect employee inboxes from spam, viruses and phishing attacks. The airline has signed a multiyear subscription to ProofPoint’s software-as-a-service (SaaS) e-mail security solution. The airline chose Proofpoint Enterprise, after an evaluation and pilot period, because of its modular approach, anti-spam effectiveness and built-in reporting capabilities, according to a press release from Proofpoint.

Other key concerns were ease of use and control for users, Proofpoint says, because the airline, which employs 7,000 staff members and 59 IT personnel, wanted to reduce the costs, administration and maintenance burdens associated with managing e-mail security.

Mark Beard, IT services manager at easyJet, says, “Choosing an on-demand solution for our inbound e-mail filtering seemed an obvious decision. It means one less thing for our IT team to worry about, while greatly reducing our overall costs of providing e-mail security. Proofpoint’s solution has reduced the administrative strains placed on the team while still retaining complete control over our e-mail environment. Anti-spam and anti-virus performance has been excellent, resulting in a greatly improved experience for our e-mail users.”

Proofpoint reports that easyJet leverages Enterprise’s features, include LDAP integration, to automatically apply different sets of e-mail filtering rules to different groups of users, without requiring intervention by the airline’s e-mail administrators. Multilingual user interfaces allow easyJet’s international staff to interact with the system in their native languages, based on each user’s individual preferences.

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