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Macalester College Gets Smart About Content Management

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Macalester College has selected OnBase, an enterprise information platform for managing content, processes and cases, as part of a campus-wide content management project. The institution is using OnBase to digitize documents and workflows, replace paper-based processes and increase data security.

By combining information management solutions with business process and case management capabilities, Hyland delivers a suite of higher education offerings to address the student, faculty, staff, financial and operational needs of institutions around the world. The Hyland suite of higher education solutions—including Brainware for Transcripts, OnBase, Perceptive Content, NolijWeb, ShareBase—empowers institutions to complete student records, eliminate manual data entry and enhance business processes across campus.

By switching to electronic forms and workflows instead of paper forms and manual processing, OnBase speeds decision making while improving the student, faculty, and staff experience. 

To start, St. Paul, MN-based Macalester is implementing OnBase in the registrar and financial aid departments, creating a single repository for documents and data. Macalester plans to start their process improvement by implementing the OnBase Financial Aid Verification solution, which uses electronic verification worksheet forms and secure document capture to gather student information and compares it to FAFSA data to highlight areas for additional review by financial aid staff. The combination of electronic forms and automated workflows reduces the time needed to complete verification and ensures students get their award notifications as soon as possible. Previously, different campus offices used individual tech solutions or paper systems, but OnBase will now store important documents and extract required data to make it usable, shareable, and secure across campus.

"We wanted more than just a digital file cabinet. Our campus is ready for a robust platform that will truly transform the way we serve our students," said David Wheaton, CFO at Macalester. "OnBase creates a systematic, transparent and secure way to track and share information, creating a more coordinated student experience and making our offices more responsive to the students we serve."

OnBase will also integrate with other key technologies in place at Macalester, including the Banner student information system and Slate CRM. OnBase makes it possible to share information between systems so it is easier for users to complete their work.

For more information, visit Hyland.com.

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