ResMed uses BillingPlatform to automate subscription billing

BillingPlatform, the enterprise revenue lifecycle management platform, announced that ResMed, a global leader in the development of innovative medical products for the treatment and management of respiratory disorders, has selected BillingPlatform to automate its billing and subscription management to eliminate manual processes and reduce the risk of revenue leakage.

“As our subscription offerings expand with new products, technologies, and solutions, manual processing has become a real operational challenge for scaling our growth,” said Yona Capobianco, global process owner, O2C at ResMed. “Our goal is to be able to meet our rapidly growing global billing needs as we continue to expand beyond medical devices into software and services. We chose BillingPlatform because they have the modern, flexible, feature-rich platform to help us achieve that.”

Founded in 1989, ResMed leads the way in cloud-connected medical devices that transform care for people with sleep apnea, COPD, and other chronic diseases.

ResMed’s comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice.

With more than 24M cloud connectable devices in the market and more than 7.8M subscribed users, ResMed is committed to building and supporting technology that helps people live healthier, happier lives. The company is applying this digital health expertise more broadly through the SaaS business, offering comprehensive software platforms that support healthcare providers in settings outside of the hospital, according to the vendor.

Facing challenges with multi-step, manual processes of its legacy billing solution, ResMed was looking for a solution to automate the billing and invoicing of its usage-based subscriptions and associated revenue recognition processes.

BillingPlatform emerged as the only solution on the market that met all these needs and offered flexibility and out-of-the-box integrations to 3rd party enterprise systems to accelerate time to value and reduce operational complexity.

BillingPlatform provides full lifecycle support of the monetization process—from product setup, quoting, billing and invoicing, revenue recognition, through payment and collections—all on a secure, next-generation cloud platform.

“With more than 900 million people worldwide impacted by sleep apnea, ResMed is leading the way in medical device innovation that delivers life-changing benefits to the market. Offering fully integrated solutions with personal digital insights to allow end users to personalize their experience makes ResMed a true differentiator in the market,” said Dennis Wall, BillingPlatform CEO. “As ResMed looks to streamline its subscription management offerings, we are excited to partner with them as they expand offerings to better serve their growing customer base.”

For more information about this news, visit www.billingplatform.com.