Cleo creates platform enhancement to monitor supply chain compliances

Cleo, a provider of ecosystem integration technology, is offering Cleo Integration Cloud (CIC) Cockpit with RADARTM (Real-time Analytics, Data-driven Actions & Results), providing an integration-driven automated SLA compliance and risk-notification framework.

RADAR provides a planned, forward-looking “windshield” view to organizations by bringing real-time SLA monitoring and management – representing a proactive solution to a critical business challenge, according to the vendor.

Built on top of CIC Cockpit, the integration industry’s most comprehensive real-time operational dashboard, RADAR empowers supply chain-driven businesses to mitigate compliance risk by defining, measuring, reporting, and acting immediately on time-sensitive SLA notifications.

SLAs can be configured in minutes by business, operational, or technical users—instantly creating dashboards and charts to monitor these Key Performance Indicators (KPIs) in real-time.

Additionally, users can quickly create thresholds to receive alerts and notifications before SLA violations occur. Each user gets to define alerts that are relevant or valuable to their specific role, making every real-time notification both timely and actionable.

“RADAR is one of the most impactful innovations ever for the supply chain industry. It leverages digital and operational precision to completely turn the tables on SLA mandates,” says Mahesh Rajasekharan, president and CEO of Cleo. “With compliance requirements constantly changing, and penalties getting steeper, it’s high time supply chain-driven manufacturing, logistics, and distribution companies have the wherewithal to proactively take control by optimizing operations and KPIs. Our customers will be able to create ecosystem trust, improve their reputations, and build predictable performance.”

Now companies can lead from the front and make smarter decisions by taking charge whenever SLAs are at risk and consistently meet their customer, carrier, or trading partner compliance mandates to exceed performance expectations and gain a competitive edge, according to the company.

CIC RADAR includes critical components and tools to allow organizations to rethink how they setup, monitor, measure, and optimize business performance:  

LA Monitoring and Management:

• Intuitively configure globally accessible SLA definitions
• Filter and report on operations by SLA status

SLA Notifications:

• Get immediate notification for at-risk or missed SLAs
• Opt-in to SLA alerts to get insights needed in your role

SLA Dashboards:

• View SLA metrics by customer and partner
• Prioritize and act on impacted transactions to protect revenue, relationships, and reputation.

For more information about this release, visit www.cleo.com.