Salesforce offers streamlined version of its product suite for data, AI, and CRM

Salesforce is releasing Unlimited Edition+ (UE+), a simplified technology package for businesses aiming to accelerate growth with AI, data, and CRM.

According to the company, UE+ provides organizations in every industry access to the best of Salesforce technology across Sales Cloud, Service Cloud, Einstein AI, Data Cloud, Slack, Tableau, and Industries in a single offering, helping them transform their business and deliver stronger customer experiences.

UE+ simplifies buying and implementing Salesforce technology so organizations can scale fast. Salesforce customers are finding success with simplified purchasing, as nine of Salesforce’s top 10 deals in the third quarter of fiscal year ‘24 included six or more clouds, according to the company.

An organization can increase sales efficiency, automate personalized communications, and prioritize the most important deals using built-in insights, according to the company.

Now, with data grounded in CRM and external sources, sellers can use data such as opportunity history, open cases, and recent decision-maker touchpoints to create the ideal customer experience.

Service Cloud UE+ includes everything in the Service Cloud Unlimited edition, plus Data Cloud, Generative AI, Service Cloud Voice, Digital Engagement, Feedback Management, Self-Service, Slack, and CRM Analytics.

A service leader can reduce costs and increase productivity by helping agents address incidents and resolve case volumes more quickly. With data-driven insights, leaders can give customers the ability to find the answers they need with generative AI-powered search quickly, according to Salesforce.

“Our customers are consistently evaluating and working to simplify their complicated technology portfolio and are looking to us to help them be more productive and efficient. These new bundles provide the best of Salesforce to help our customers across industries move faster, reduce complexity, and better compete with the latest technology as they navigate this new AI era,” said Bill Patterson, EVP of corporate strategy, Salesforce. “These new bundles provide the best of Salesforce to help our customers across industries move faster, reduce complexity, and better compete with the latest technology as they navigate this new AI era.”

For more information about this news, visit www.salesforce.com.