Search Experiences that Get the Right Results: BA Insight - SmartHub

Search Experiences that Get the Right Results

Our User Experience Platform, SmartHub, combines Analytics, AI, Intelligent Query Processing and Personalization to provide relevant, connected, and actionable web-like search experiences for your website visitors, customers on your portal, and employees. It provides you with the maximum flexibility to use the AI platform(s) and search engine(s) of your choice, future-proofing your investment.

Key capabilities of SmartHub include:

• With our ConnectivityHub, connectivity to 90+ systems for boundaryless search

• Hybrid search approach combines index and search-time merge, resulting in a seamless user experience

• Natural Language Search enables web-like search to find information faster

• Natural Language Processing automatically extracts intelligence from content to allow for intent-based searching

• In-App Search makes a single, Google-like search bar available on web sites, customer portals and many enterprise applications

• Expert Locator helps you find experts quickly based on a combination of approaches that are evidence-based, profile-based and digital-based

• Smart Automation enables the automation of processes, simple or complex—all without leaving search

• Analytics enable automatic and administrative relevancy tuning using historical search data

• Best in class approach supports multiple deployment models including within customer’s own environment and SaaS

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BA Insight
7 Liberty Square, Suite 3
Boston, MA 02109-5812
PH: 1.339.368.7234
Contact: sales@BAinsight.com
Web: www.bainsight.com