Clifford Chance taps FileTrail

Clifford Chance has selected FileTrail GPS (Governance Policy Suite) to replace and upgrade its records management system. Clifford Chance is an international law firm with more than 3,500 fee earners across five continents.

FileTrail is a provider of records management and information governance solutions to law firms, and has extensive experience in helping firms migrate from legacy tools to modern SaaS or on-premise systems. 

The company enables firms to meet urgent client demands, pass audits, and deal with new compliance rules using a modern approach to records management, data retention and information governance. It centralizes, simplifies, and automates the information governance lifecycle, including policy management, document review and disposition—integrating across physical records and electronic repositories.

With support for both physical and electronic records, native integration with document management systems such as iManage and workflows to automate retention and disposition, FileTrail GPS is enabling many firms to drive efficiency and compliance with clients’ outside counsel guidelines.

Clifford Chance is initially deploying FileTrail GPS in London and the U.S. to approximately 1,400 users. The secure solution will be hosted in Germany and will also be used to manage file rooms in London, New York and Washington, D.C. The firm will also use FileTrail connectors to integrate with off-site storage partners' systems. Retention policies will be managed and automatically applied to client matter documents using FileTrail Policy Manager.

“The last 18 months have transformed the way we work, challenging how we’ve traditionally stored, moved and consumed information,” says John Hayward, office services manager, Clifford Chance. “Our business services team has made significant changes to how we support our lawyers, regardless of where they are working. At the same time, we’re keenly aware of the need to adhere to information governance policies, particularly around data protection and retention. Technology that enables us to make records more accessible to our lawyers and staff, while allowing our facilities and IT teams to maintain tight control over who is allowed to view them, enhances our ability to deliver high-quality services to our clients.”

For more information, go to www.cliffordchance.com and www.filetrail.com.