Mark43 OnScene mobile app keeps first responders connected to emergency dispatch

Mark43, a mission-critical public safety software company, is releasing Mark43 OnScene mobile app on iOS and Android smartphones, giving first responders mobile, responsive technology that meets them where they are.

Mark43 OnScene, part of the cloud-native Mark43 Public Safety Platform hosted on AWS, is a mobile, on-the-go app that extends an agency’s computer-aided dispatch (CAD) deeper into the field, untethered from a mobile-data terminal (MDT) and vehicle.

It was developed to meet the need of public safety agencies for a mobile, responsive technology that works where their first responders work—in the field, with the community.

Mark43 OnScene runs on a resilient, redundant, cloud-native platform. It equips first responders with the powerful context and situational awareness of a traditional CAD but puts that information into their hands via their mobile devices, even while away from their vehicle.

The app, operating without interruption, keeps telecommunicators and first responders constantly connected to their communities to respond immediately to urgent calls for service.

A recent survey of U.S. public safety professionals commissioned by Mark43 found most first responders (93%) rely on their mobile devices for emergency dispatch software, capturing evidence and connecting with the community. Mark43 OnScene: 

• Enables faster, officer-initiated responses by modernizing and streamlining workflows.
• Increases first responder safety and situational awareness. Real-time GPS tracking allows supervisors and telecommunicators to see the responder’s exact location, even once an incident takes the responder out of the vehicle.
• Creates a holistic agency-level approach to data-sharing. Agencies can scale up operations by having all the information securely integrated, updated and available across all devices.
• Meets agency and community expectations. Modern, intuitive technology enables sworn and civilian agency personnel to have more effective interactions with the communities they serve.

“Mark43 OnScene is really intuitive and it mirrors the functionality of [Mark43] First Responder. Officers are able to do a lot more away from their car,” said captain Glen Brock, Hemet (Hemet, Calif.) Police Department said. “It’s been a huge help and will relieve dispatchers from a lot of functions, and will increase efficiency. On-person GPS will increase officer safety. To be able to log in on the phone, anywhere, is huge for situational awareness.” 

The Mark43 Public Safety Platform is cloud-native, which means it updates in real time and allows for users to remain constantly connected and share mission-critical data throughout the day. In addition, it ensures superior data security controls that public safety agencies can trust, due to Mark43’s unwavering commitment to the highest levels of compliance and cybersecurity. 

“Today’s first responders are accustomed to using modern, intuitive tools in their daily life—specifically smartphones powered by apps—and they deserve the same quality of technology in their work environment,” said Matt Polega, Mark43 co-founder and head of external affairs. “Mark43 OnScene empowers first responders by providing them with mobile technology that allows them to react and respond, no matter where their mission takes them.  First responders should always have access to pertinent information that will keep them informed and safe, and Mark43 Onscene ensures that information is at their fingertips.”

For more information about this news, visit www.mark43.com.