SecurityPal’s Customer Assurance Suite optimizes the security review process

SecurityPal, a leader in customer assurance technology, is unveiling its Customer Assurance Suite (CAx), a comprehensive solution that combines advanced software, AI, and a team of certified security experts to enhance and accelerate the security review process.

Used by a variety of innovative enterprises—including OpenAI, Figma, MongoDB, and Airtable—SecurityPal’s CAx solution empowers companies to meet today’s rigid security demands. CAx allows organizations to overcome the complexities of security, privacy, and compliance while driving the adoption and implementation of the latest technologies.

"Innovation shouldn’t be constrained by security or compliance concerns," said Pukar Hamal, CEO and founder of SecurityPal. "We designed our Customer Assurance Suite to redefine the security review process for modern enterprises, helping them navigate today’s regulatory landscape and build trust with their customers. In an age where cyber risks are escalating, data breaches are prevalent, and privacy concerns dominate, robust customer assurance is no longer optional—it is essential."

Central to CAx is SecurityPal’s always-on, 24/7 team of security analysts that aid in rapidly completing security questionnaires, review portals, and documentation requests. Staffed by over 150 multilingual, certified cybersecurity professionals, SecurityPal’s Global Security Operations Command Center (SOCC) works around the clock to ensure that customers are prepared for security assessments, ad-hoc security inquiries, and more.

"When we first partnered with SecurityPal, I was optimistic but had no idea what to expect,” said Andy Trevino, VP of solutions consulting at Braze. “I’m happy to say the results have exceeded our expectations; we’re easily saving 90 to 100 hours a month. The SecurityPal team answers questions, solves issues quickly, and keeps us running smoothly. They’re completely on top of our account at all times, and they always come through when we’re pressed for time."

Other advantages of CAx include:

• An AI- and human expertise-powered, continuously refreshed knowledge library that acts as a single source of truth for security, GRC, and product documentation
• An AI copilot for rapidly and effectively responding to security, compliance, and privacy queries
• Single-page assurance profiles designed to reflect the strength of an enterprise’s security and GRC posture to customers, vendors, and stakeholders
• Vendor assessment for third-party risk management that continuously monitors and reports on potential and current partners
• Strategic insights, recommendations, and training for underpinning security team development

“Any InfoSec program will say there’s always more to do,” said Christopher Gerg, chief information security officer at Perforce. “They get bogged down with security questionnaires and are forced to adopt a reactive approach to security. With SecurityPal, we’ve been able to build a deeper roadmap to actually improve the maturity of our program, which is necessary as we acquire businesses and increase our security footprint.”

To learn more about SecurityPal, please visit https://www.securitypalhq.com/.