Lucidworks releases Unified Orchestration Engine, boosting search with AI

Lucidworks, a leading provider of AI search solutions, announced the general availability of its AI orchestration engine, providing businesses with the means to take complete control of their generative AI initiatives.

“Many businesses are excited about generative AI but don’t know where to start," said Keri Rich, VP of product, Lucidworks. "Often, the need for AI arises when seeking information, making search the natural interface for this transformative technology. Lucidworks AI simplifies the journey with its orchestration engine, enabling companies to deploy impactful use cases that personalize user experiences without the risks or high costs of traditional AI solutions.”

Lucidworks’ AI Orchestration Engine empowers the world’s top brands to navigate AI complexity confidently by enabling businesses with a unified solution built upon:

• Data acquisition: Easily connect to common data sources, normalize, enrich, and prepare the data for use in AI models.
• Machine Learning (ML) Ops: Fine-tune models, compare performance, integrate multiple models, and easily switch between LLMs—all from a single platform. Choose the best model for the task at hand.
• Security and controls: Guardrails for LLMs and Gen AI, including grounding (RAG), which ensures AI responses are based on factual data, and security trimming, which prevents access to sensitive information.
• GenAI use cases: Out of the box Gen AI use case con?gurations for commerce, knowledge management, services, and support, including: Intelligent Q&A: Provide accurate and informative answers to complex questions, improving customer service and knowledge management. Advanced summarization capabilities that deliver concise, accurate responses backed by real-time data, dramatically reducing search touchpoints and time-to-value. Intelligent extraction features that automatically identify key information within documents and queries, enhancing search relevancy through a deeper understanding of customer preferences and intent.
• Expertise and best practices: Lucidworks AI expert services, model training, best practices, and AI benchmarking.

Lucidworks AI’s orchestration engine is available now.

For more information about this news, visit https://lucidworks.com.