Acumatica rolls out AI-first product strategy

Acumatica unveiled its AI-first product strategy along with upcoming innovations that will reshape how small and mid-sized businesses operate, during its Acumatica Summit 2025.

According to the company, these customer-driven updates are designed to solve real-world business challenges and empower mid-market companies to scale with modern technologies.

“ERP systems are evolving into strategic platforms that drive growth, innovation and resilience,” said Ali Jani, chief product officer of Acumatica. “AI plays a pivotal role in this evolution, offering opportunities to enhance efficiency, automation and decision-making while addressing privacy and data security. Acumatica delivers practical, responsible AI solutions that combine our modern cloud platform and industry expertise to empower businesses with powerful results and the confidence to shape their future.”

Key announcements include:

• Acumatica Labs: Acumatica Labs will establish a customer preview program, enabling early access to new features for testing and direct feeback. Features such as advanced kitting, order orchestration, customer special orders, case closure notes, B2B ordering, document templates and AI-powered anomaly detection will be available for users who sign up.
• Acumatica AI Studio: Acumatica AI Studio will empower business process experts to automate complex workflows without coding, and gain insights into their data with better decision-making, all while ensuring sensitive information remains secure.
• Industry-Specific Solutions: Product updates designed to meet specific industry needs include:
• Distribution: Price and catalog control and the ability to sell unique items using lot and serial attributes.
• Manufacturing: Real-time view of material availability for all open production orders and new advanced planning and scheduling views.
• Construction: Proforma project billing enhancements, project information in AP documentation recognition, additional collaboration tools and strategic partnerships with STACK and JobPlanner.
• Retail: Expanded partnership with Shopify to connect online storefronts to backend operations in one ecosystem.
• Professional Services: Native ProjectManager integration for resource planning and project scheduling.

In addition to these advancements, company executives provided details on the company’s AI-first approach product strategy and comprehensive security framework.

“Acumatica’s AI capabilities are designed to automate and eliminate error-prone manual processes and enable businesses to intelligently streamline workflows across industries,” said Acumatica chief engineering officer Miten Mehta. “From Generative AI assistants to smart automated sales workflows tailored to unique operational needs, our tools integrate seamlessly into existing workflows, making them immediately impactful. We’ve created a stable, secure foundation, ensuring businesses can confidently integrate AI technologies into their processes—whether AI-powered anomaly detection in manufacturing or intelligent assistants in construction—driving real, measurable results.”

Acumatica executives encouraged community members to continue to provide input in executing its vision of “AI That Works for You,” underscoring the company’s commitment to delivering secure, intelligent solutions that meet the real-world needs of mid-sized businesses.

For more information about this news, visit www.acumatica.com.