ServiceNow offers Government Transformation Suite to meet current administration priorities

ServiceNow, the AI platform for business transformation, is offering a new Government Transformation Suite to increase visibility, accelerate ROI, and drive efficiencies for United States federal agencies.

The suite—available now—brings together a series of high impact ServiceNow solutions tailored to the new Administration’s priorities of transparency, accountability, and efficiency, according to the vendor.

It is designed to help federal agencies manage assets, save time, transform the government worker experience, and optimize software investments. In addition, ServiceNow announced accelerated availability for its agentic AI capabilities in the public sector.

With its single architecture and single data model, the AI first ServiceNow Platform acts as a unifier on top of legacy systems and outdated tech stacks to simplify complexity and activate workflows across disparate departments.

With access to trillions of workflow executions and fueled by millions of automations, knowledge sources, and tools, ServiceNow has scaled capabilities to drive cost efficiencies and increased productivity, the company said.

The new Government Transformation Suite unites multiple ServiceNow solutions and professional services so agencies can identify opportunities to gain greater visibility and accelerate mission goals.

"The federal government is focused on improving programs and policies through transparency, efficiency, and accountability is a critical imperative. The new ServiceNow Government Transformation Suite helps agencies work smarter and drive efficiency at speed to move beyond incremental improvements to exponential gains,” said Steve Walters, senior vice president, public sector, ServiceNow. “The goal of Government Transformation Suite is to help agency leaders demonstrate ROI on their technology investments, while also navigating modernization and efficiency priorities by adding intelligence, speed, and staying mission ready.”

The new Government Transformation Suite focuses on four priority outcomes, including:

• Optimized use of assets
• Time savings for Government Workers
• Modern HR and Return to Office Management
• Streamline application portfolio

To deliver even more transformation for government agencies, ServiceNow has also accelerated its timeline for agentic AI within the public sector.
In the coming months, government customers will benefit from expanded ServiceNow AI capabilities including:

• Workflow Data Fabric
• AI Agents
• RaptorDB

Accenture Federal and Intact will partner with ServiceNow to support the quick and efficient implementation and adoption of Government Transformation Suite throughout public sector agencies.

“We’re thrilled to partner with ServiceNow on the Government Transformation Suite,” said Ron Ash, chief executive officer, Accenture Federal Services. “To enable efficient delivery of client mission outcomes, we’re packaging up our most successful deployments from over 30 federal agencies and the private sector to allow any federal agency to rapidly deploy proven solutions.”

Government Transformation Suite is available in ServiceNow’s U.S. based regulated cloud environments, the Government Community Cloud (GCC), FedRAMP High and DoD Impact Level 4 offering, and National Security Cloud, a DoD Impact Level 5 solution.

The Suite is also available in ServiceNow U.S. commercial Data Centers. Final compliance approvals are dependent on timing for government reviews.
ServiceNow also plans to open an innovation center in Washington D.C. for government agencies to explore and demo these new solutions. The innovation center will be available and open to customers later this year.

For more information about this news, visit www.servicenow.com.