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Biographical Information

Lynda Braksiek

Principal research lead at APQC

Lynda Braksiek is principal research lead at APQC; email her at lbraksiek@apqc.org.

Articles by Lynda Braksiek

Level up your change management with these three key practices

Practicing the art of change management means accounting for organizational culture, which refers to the ingrained social norms and beliefs of an organization. It is comprised of values, belief systems, leadership styles, collective unspoken assumptions, stories, and rituals, as well as an organization's character and orientation.

AI for KM: Unlocking the future with a human-centric focus

Developing and honing your KM team's change management capabilities are two of the most important things you can do to help your organization prepare for AI and implement it effectively. Partnerships with IT are also critical, not only for helping KM implement new technologies, but by also providing opportunities for KM to provide value back to the business.

Master These Five KM Practices for Success

Knowledge management is a journey— not a project or a technology—and people are at the heart of it. Whether an organization is starting a new KM program or continuing to evolve and expand an existing program, it is critical to have a documented strategy and focus on all the essentials.