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Biographical Information

Scott Francis, Technology Evangelist, PFU America, Inc.

Scott Francis, technology evangelist at PFU America, Inc., brings more than 30 years of document imaging expertise to his position, where he’s responsible for evangelizing Ricoh’s industry-leading scanner technology. With his extensive experience in the enterprise content management industry, he frequently provides thought leadership on document scanning use cases and best practices in addition to the overall benefits of digital transformation solutions.

Articles by Scott Francis, Technology Evangelist, PFU America, Inc.

The transformative role of AI in the next generation of records management

While there are many ways AI will disrupt and advance the records management process, these four key applications will make the biggest impact: automating document classification and tagging, records retention and data hygiene, leveraging natural language processing for record analysis and predictive analytics for records management.

The future of work is here

Three ways the transition to hybrid and remote work has changed business for good